Sharon O'Connor

Work was donecsatisfactorily. Poor communication among service staff. I was informed that my car, would not be ready until the next day. After obtaining my loaner, getting somethi Poor communication among service staff. I was informed that my car, would not be ready until the next day. After obtaining my loaner, getting something to eat and driving thru the dock area, I headed back home 2 hours away. Thirty minutes out, I received a call saying my car was ready. Turning around, I made it back before closing. Took awhile to find my keys. The next morning, i received a call that my car was ready for pick up.!! More

by ronesk Verified Customer Verified Customer

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The service department at this dealership is simply outstanding! They are always quick to resolve any problem I have! Their customer service is the best outstanding! They are always quick to resolve any problem I have! Their customer service is the best More

by leslie.hourdas Verified Customer Verified Customer

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Excellent and timely service! My service advisor Jackie was outstanding, great communication and services performed to satisfaction and on time! Highly recommend the Ferman Volvo My service advisor Jackie was outstanding, great communication and services performed to satisfaction and on time! Highly recommend the Ferman Volvo Service Center! More

by frubio2005 Verified Customer Verified Customer

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Friendly and quick. Fixed our problem and sent us on our way. Great dealership. Thanks Fixed our problem and sent us on our way. Great dealership. Thanks More

by darrick3773 Verified Customer Verified Customer

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Helpful and professional service. Easy and convenient online booking tool and a lovely editing area Easy and convenient online booking tool and a lovely editing area More

by LPA Verified Customer Verified Customer

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We found the service center clean and welcoming. Personnel are polite and helpful. Car was clean and washed. Personnel are polite and helpful. Car was clean and washed. More

by 10904harvey Verified Customer Verified Customer

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The service is very good and I can't say any more good people's people's More

by Django878732 Verified Customer Verified Customer

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Excellent service dedication and professionalism. . would always count on service team Sharon and all team . would always count on service team Sharon and all team More

by briandfla Verified Customer Verified Customer

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I got a flat tire and they took me in right away, fixed my tire quickly and were as always professional. I love this dealership and will never go elsewhere. my tire quickly and were as always professional. I love this dealership and will never go elsewhere. More

by mickyjhnsn Verified Customer Verified Customer

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It is well worth the long drive to bring my XC90 back to Ferman for service.They are efficient and professional. Ferman for service.They are efficient and professional. More

by bswharry Verified Customer Verified Customer

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