Sharmeta Hendrickson
Sharmeta Hendrickson at St Cloud Toyota
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Sharmeta Hendrickson

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.5
22 Reviews

Dealership Experience

1 yr, 4 mos

4.5

22 Reviews

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22 Reviews of Sharmeta Hendrickson

January 23, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. The person who helped e remembered wwho I was by name when I came to pick up my car. More

by lynnreichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our marketing manager, Kayla Traut, at 320-253-2581 at your earliest convenience.

January 23, 2025

Dealership Rating
Employee Rating

Staff was very friendly and professional, and appreciated that staff researched that my repair was under extended warranty and no further cost to me, happy with Toyota reliability. More

by rojoperro2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 18, 2025

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Employee Rating

I have found all of the staff to be courteous and knowledgable. The car is well cared for, and the shuttle service helps me to have minimal interruption in my work day. More

by mlallier
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 20, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 05, 2025

Dealership Rating
Employee Rating

It was a very busy day at the dealership but they took my car right in and were done pretty much by the time they had estimated. Employees were very nice, helpful and knew their job! Great experience! More

by LORI.BRUDER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 06, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 13, 2024

Dealership Rating
Employee Rating

ALWAYS PROFESSIONAL, KIND, AND DETAILED. NO WORRIES WHEN I TAKE MY CAR THERE AND GET IT BACK. I CANNOT RATE THE PEOPLE BECAUSE I DO NOT REMEMBER WHO THEY WERE.......BUT I THINK THEY ARE AL More

by GAIDORMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Laudenbach, David Starc

Dec 16, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 01, 2024

Dealership Rating
Employee Rating

Good customer service and friendly staff. I would definitely recommend Toyota to family and friends. More

by HMANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Eikmeier

Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 29, 2024

Dealership Rating
Employee Rating

Very good job. It has always been a great service dept for me to deal with. More

by DCH2OFOWL@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

Dec 03, 2024

DCH2OFOWL@HOTMAIL.COM responded

Very good job. It has always been a great service dept for me to deal with.

November 28, 2024

Dealership Rating
Employee Rating

The best customer service in the business. Loved how they were all well informed. Thanks. More

by Yasin Isse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Ali

Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 04, 2024

Dealership Rating
Employee Rating

2+ hours for a oil change/tire rotation. Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (5 More

by Dschaible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Eikmeier

Nov 04, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

October 31, 2024

Dealership Rating
Employee Rating

It's great! Am always treated well. Friendly. Been a customer 12 years. Great coffee2😏 More

by Sharonhell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Findley, Nate Laudenbach

Nov 04, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

1

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