Shareen Johnson
Shareen Johnson at Southern Motors Acura
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Shareen Johnson

Service Director

Southern Motors Acura

102 Park of Commerce Dr
Savannah, GA 31405

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Shareen Johnson

November 14, 2024

Dealership Rating
Employee Rating

Everyone at the dealer is very nice, but It should not take over 2:15 to do a planned, basic oil change/tire rotation/inspection. More

by kevinsaul1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 09, 2024

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Takes care of the customer as quickly and effectively as possible. I wish I was local so they could take care of my regular maintenance. More

by Crmmarietta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Micky

November 08, 2024

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Employee Rating

The original appointment made was for an oil change and for the car to be diagnosed as to what was or what I felt was wrong with the car. I had contacted the dealership a week prior to make the appointment More

by ESCHLAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Southern Motors Acura responded

Thank you for sharing your feedback. We sincerely apologize that we did not properly communicate the wait time expectations during your recent visit to our service department. We understand how important your time is, and we regret that we did not meet your expectations on this occasion. Our goal is always to provide fast, efficient, and high-quality service to all our customers, and we take your comments seriously. We will review our service scheduling and process to identify areas where we can improve and ensure that we deliver a more timely experience in the future and to make sure we properly set expectations on the availability of loaner vehicles. We truly appreciate your business, and we'd love the opportunity to make things right. If you'd like to discuss your experience further or if there’s anything else we can do to assist you, please don’t hesitate to reach out directly at 912-544-2117 or ptyning@smcars.com. Thank you again for bringing this to our attention, and we hope to serve you better next time. Sincerely, Patrick Tyning General Manager Southern Motors Acura 912-544-2117

November 04, 2024

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Employee Rating

Mickey was great to deal with. Fast, easy and a great deal! Highly recommend them!! More

by bryan75
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mickey Rhinehart

November 02, 2024

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Always thoughtful. Very concerned that my car gets the service it needs. Thank you very much. More

by CONNIE19
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2024

Dealership Rating
Employee Rating

The staff was very friendly and the dealership was clean! Will come back for my next car service. More

by jacuan1019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 22, 2024

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Employee Rating

Shareen is always very friendly and very accommodating. The Dealership is nice always professional. Very convenient location for me also. More

by RSHORT1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 20, 2024

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The service was top notch from beginning to the end of service. Friendly atmosphere and clean sitting area. More

by T.M.Wright
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 15, 2024

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Employee Rating

Very professional , took good care of my car and did a very awesome job very grateful More

by williejrroach
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 04, 2024

Dealership Rating
Employee Rating

I love my Acura. The gentleman that greets me when I drive into the service bay does not seem to have the friendliest attitude — both times I’ve gone. More

by wowmaw
Service Price Transparency
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Recommend Dealer
Yes
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