Shantell Jordan
Shantell Jordan at Showcase Honda

Shantell Jordan

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Shantell Jordan

May 27, 2025

Dealership Rating
Employee Rating

While I had a great experience working with Shantell J. on the sales side (5/5 excellent), the overall experience was disappointing. Shantell had an amazing personality and really took his time with me. He More

by swils00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tristan with Finance 0/5

Jun 06, 2025

Showcase Honda responded

Sedona, thank you for taking the time to share both the positives and the frustrations from your recent visit. We’re genuinely glad to hear that Shantell made a strong impression and provided you with the thoughtful, personalized attention we strive for, your kind words about their efforts mean a lot. That said, it’s clear that the rest of your experience did not meet the same standard, especially when it came to finance and pricing clarity. While some items like dealer installed packages are finalized prior to sale, we understand how important transparency is throughout the process, especially when it comes to coverage and cost breakdowns. We also saw your note about reviews referencing our Customer Relations Manager, Lindsay Voss. Yes, Lindsay is real, and yes she is here to help. She oversees customer feedback and works directly with our team to ensure concerns are acknowledged and addressed. This isn't just a gesture for appearances. If you'd be open to a further conversation, Lindsay can be reached directly at lvoss@vtaig.com or 602-604-6539.

April 01, 2025

Dealership Rating
Employee Rating

Shout out to Shantell (Sean) - Super friendly, hard working go-getter! He was attentive to my needs and situation and helped me find exactly what I was looking for! More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando(?) in finance

Apr 02, 2025

Showcase Honda responded

Thank you for the awesome shout out to Shantell (Sean)! We're so happy to hear that he was able to help you find exactly what you were looking for and that his hard work and friendly attitude made a difference. We'll be sure to pass along your kind words—he’ll be thrilled! Enjoy your new purchase, and thanks again for sharing your experience!

March 31, 2025

Dealership Rating
Employee Rating

Shantell Jordan was attentive to my needs. He listened to my request. And found me the car. More

by JANOTRT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Sutherland

Apr 01, 2025

Showcase Honda responded

Thank you! We're thrilled to hear that Shantell provided such attentive service and helped you find the perfect car. Your satisfaction is our priority, and we appreciate your positive feedback!

Apr 01, 2025

JANOTRT responded

My email address janotrt@aol.com

March 27, 2025

Dealership Rating
Employee Rating

Michelle's person with excellent very patient very understanding finance was great as well I just had to wait a little bit longer than I anticipated but that's okay I bought a lot of cars from you and More

by emeg83155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaiden Jones , Deneen Smeraldo

Mar 28, 2025

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Michelle and our finance team. We appreciate your loyalty and feedback regarding the gas—it's something we’ll definitely take into consideration for future customers. Enjoy your new ride!

February 25, 2025

Dealership Rating
Employee Rating

Great service. Took the time to understand my needs and explained the process thoroughly. I highly recommend each of them in helping with your car search needs More

by MZMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ismael Lopez

Feb 25, 2025

Showcase Honda responded

We’re thrilled to hear you had a great experience! Our team is dedicated to understanding each client’s needs, and your recommendation means a lot to us. Thank you for sharing your feedback!

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