Shannon Vallad

I recently had a fantastic car-buying experience with The Car Guy, Terry Capers! From start to finish, Terry was professional, knowledgeable, and genuinely invested in helping me find the perfect vehicle. He Car Guy, Terry Capers! From start to finish, Terry was professional, knowledgeable, and genuinely invested in helping me find the perfect vehicle. He made the entire process smooth and stress-free, answering all my questions with patience and expertise. His attention to detail and commitment to customer satisfaction truly set him apart. If you’re looking for a seamless car-buying experience, I highly recommend Mr. Terry Capers – he’s the best in the business! More

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Everyone was so helpful, especially Shannon. She was polite and knowledgeable. I was on a waiting list and she was would take the time to keep me updated. She was polite and knowledgeable. I was on a waiting list and she was would take the time to keep me updated. More

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Took a good amount of time to get financing done and had to be completed the next day. Software glitches were a huge problem. We were on a tight schedule to get home and attend an event and we barely made to be completed the next day. Software glitches were a huge problem. We were on a tight schedule to get home and attend an event and we barely made it. I told Shannon were on a tight schedule. She rushed things so much that we had to ask to do a test drive. Everything felt like it was a done deal and I had not commitied to buying the car prior to driving from Charlotte. Vince Ciuffo was great and helped with the process. More

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Very professional and respectful of our time. Very happy with the experience. I really appreciated the training I received on all the technology that cars have today. It made it easy to use the c Very happy with the experience. I really appreciated the training I received on all the technology that cars have today. It made it easy to use the car’s functions from day one! More

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Excellent experience from start to finish. Everyone on the team was helpful and courteous throught the entire process. Highly recommend. Everyone on the team was helpful and courteous throught the entire process. Highly recommend. More

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Great customer service. Took an interest in us personally. Worked with us in finding the right vehicle. Took an interest in us personally. Worked with us in finding the right vehicle. More

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