Shannon Monroe

Well most of the time they are decent. The last two services have been not so good. They’ve been fast but that’s probably part of the problem. They are pencil whipping the check off list. The last two services have been not so good. They’ve been fast but that’s probably part of the problem. They are pencil whipping the check off list. I went in for oil change and tire rotation I complained about my brakes usage being high and was told they would check it’s part of the check list. I had to request the list and when I got it it was in the green and said 11 mm in the front 9 mm on the back. I knew that was wrong because the % inside the truck was in the 30s and the back was 35%. I context my normal sevice advisor and he said he need to get those looked at and worked me in before I went back out of town. There was 3 mm left on the front and just a little more on the back. They appeared to have turned 3 rotors but not the 4th and it was the wavers one of them all. I appreciate Shannon for getting me in but the service tech should be fired for not catching this two weeks prior. Also I think brakes on come in 10mm thickness and he said they were 11. I think I’m goilnna start checking out other service centers if they can’t do better than this. More

by thill1891 Verified Customer Verified Customer

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They were great, great service, and timely. Wouldn't want anyone else working on my car. Wouldn't want anyone else working on my car. More

by REVA.LEMLEY430 Verified Customer Verified Customer

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Always a joy to work with the Champion team. We asked for Brian. He was off. Loyd helped us and was wonderful. Excellent help from Lynn in finance. Shannon in Service is always helpful and e We asked for Brian. He was off. Loyd helped us and was wonderful. Excellent help from Lynn in finance. Shannon in Service is always helpful and efficient. We have bought multiple vehicles from Champion and will continue to do so in the future. Major kudos to the Champion team! More

by KLGEORGE2001 Verified Customer Verified Customer

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Very professional and timely. Well pleased with service provider. Lounge was clean and cashier is friendly Well pleased with service provider. Lounge was clean and cashier is friendly More

by travislewis404 Verified Customer Verified Customer

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Great as usual ! !! Shannon gets the job done. We get all are cars serviced at Champion. !! Shannon gets the job done. We get all are cars serviced at Champion. More

by DoubleR Verified Customer Verified Customer

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Professional and vey helpful service and staff. The guys that came and picked up the vehicle were very nice also. The guys that came and picked up the vehicle were very nice also. More

by TERESA20 Verified Customer Verified Customer

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Everyone was helpful from the moment I walked through the door. Wonderful service and attention to detail. door. Wonderful service and attention to detail. More

by LINDSEY GREENE Verified Customer Verified Customer

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We really like Champion! They strive to do the best possible service. If something isn’t fixed they work until it is fixed. They take pride in their work. Everyone is frie They strive to do the best possible service. If something isn’t fixed they work until it is fixed. They take pride in their work. Everyone is friendly and helpful. More

by CMCCARTER23 Verified Customer Verified Customer

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I was very impressed with the salesman, he spent time teaching me all about the truck and making sure everything worked properly teaching me all about the truck and making sure everything worked properly More

by GREGG_RICHARDSON Verified Customer Verified Customer

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Have bought several cars and trucks and Everything has been wonderful. Everyone is really nice and helpful. been wonderful. Everyone is really nice and helpful. More

by WRECKS24 Verified Customer Verified Customer

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