Shannon Monroe

Great customer service and 100% customer focused. Great service reps. Love this dealership and highly recommend Great service reps. Love this dealership and highly recommend More

by AMITVASHIST06 Verified Customer Verified Customer

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Very timely service and friendly staff. L9ok foward to doing more business with you in future L9ok foward to doing more business with you in future More

by MARKTG59 Verified Customer Verified Customer

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The tech was very knowledgeable and polite gave a time to expect work to be completed 👍 👌 which was completed in estimated time! The bathroom is the worst part of waiting so far for a old man to walk! Th expect work to be completed 👍 👌 which was completed in estimated time! The bathroom is the worst part of waiting so far for a old man to walk! Thank you for overall good experience! More

by SHOLES3 Verified Customer Verified Customer

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They are very kind and thorough. I've had nothing but a great experience there. I've had nothing but a great experience there. More

by lubranohm1979 Verified Customer Verified Customer

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I have never had a bad experience with Champions service department. They always tell me up front what the problem could be and if it's different they give me a call to tell the details. department. They always tell me up front what the problem could be and if it's different they give me a call to tell the details. More

by LANNYRHUDSON Verified Customer Verified Customer

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Always great service and very helpful. Very prompt in informing you of what is going on with service.. Very prompt in informing you of what is going on with service.. More

by MENSAMOM2 Verified Customer Verified Customer

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Could improve on communication. Dropped vehicle off on Thurs. night for appt. at 10 on Friday - had to call to check on car (after 3 PM) to be told they hadn't gotten to it yet. The Dropped vehicle off on Thurs. night for appt. at 10 on Friday - had to call to check on car (after 3 PM) to be told they hadn't gotten to it yet. They did, however, get it in and fixed. Was able to pick the car up by close on Friday. I had to contact them - they stated they had many out - which I can appreciate knowing how things have been. Hope that will not be the case for them or us in the future. More

by LAYTONN Verified Customer Verified Customer

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Took my truck in for a transmission leak. Very helpful in getting me scheduled for seals and gasket replacements. Brought truck back in and it took a few days to get them changed out which tu Very helpful in getting me scheduled for seals and gasket replacements. Brought truck back in and it took a few days to get them changed out which turned out to be longer than normal. Once I received the truck back I checked underneath and found that while they had the transmission out they dented, scratched and gouged the pan not to mention that fluids were spilled all over the frame and braces. Took the truck back as this is not a work truck or something that is driven off road. Service Dept Shannon looked at me like I was being ridiculous and said that I would need to speak to the Service Manager. Spoke to Service Manager and explained the same thing and he stated that it would not be a issue and they would replace it. They scheduled me again for the pan replacement and when I went in I got the cold shoulder and they were not as friendly as the other times I had service work done before. More

by mefatboy03 Verified Customer Verified Customer

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friendly fast and efficient great service department car was cleaned in addition to to the service was cleaned in addition to to the service More

by fodiorne Verified Customer Verified Customer

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Replacing part started in November. Actual replacement took less than 2 hours. Champion did a great job. Thanks… Actual replacement took less than 2 hours. Champion did a great job. Thanks… More

by Mikepurdum53 Verified Customer Verified Customer

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