Shannon Monroe
Shannon Monroe at Champion Chevrolet
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Shannon Monroe

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
359 Reviews
4.8

359 Reviews

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359 Reviews of Shannon Monroe

April 16, 2025

Dealership Rating
Employee Rating

Champion Chevrolet is a trustworthy dealership that stands behind their vehicles. If you have an issue, they will take care of it. More

by SCarmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2025

Dealership Rating
Employee Rating

Champion Chevrolet is always our go too for our vehicle needs. They are reliable and a great company to deal with. More

by SCarmack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Attentive, cordial and helpful service personnel. Drive in oil changes available. Good service hours for early dropoff available. More

by RICKBAILEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

The service was quick and and everyone was very friendly and helpful. Thank you for your assistance and support until next time More

by memesgot7babes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2025

Dealership Rating
Employee Rating

Champion's service department needs an overhaul. They are careless and have damaged are vehicles. The service department is giving Champion a bad name and costing Champion some money. Thankfully More

by alainaholtsclaw
Recommend Dealer
No

Other Employees Tagged: Phil Leaonard

Mar 26, 2025

Champion Chevrolet responded

We are very sorry for the issues with your car. I am very sorry we have not lived up to your expectations. We do not show your car has been in to our service department since July of 2024. It was in for a paint issue then. Is it possible you had it serviced elsewhere, and they left the cap off that we cleaned up on March 5. We would be happy to discuss this issue with you. 423-282-2121 ext 1030 Mark Leonard.

March 24, 2025

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Employee Rating

No issues, speedy & friendly service, even when they were very busy in the morning with the new arrivals. More

by ccolwell1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Service wasn’t done as told, I question the advisor and I feel was told incorrectly More

by jayp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neil Chapman

Mar 24, 2025

Champion Chevrolet responded

We are very sorry we did not meet your expectations. Please give Mark Leonard our service manager a call. 423-282-2121 ext1030

March 18, 2025

Dealership Rating
Employee Rating

Champion & the staff make it so easy to get my service work done during a busy week. Ask for Kristen if you need a great sales associate to assist you! More

by Colby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristen Martin

March 17, 2025

Dealership Rating
Employee Rating

The folks at Champion Chevrolet are always friendly and helpful. They are never pushy but are honest about services needed. More

by Onemorekid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wilder, Lynn Lloyd

March 17, 2025

Dealership Rating
Employee Rating

Champion Chevrolet service is always quick and easy. The staff there are friendly and reliable. Their service is good and get me out in a jiffy. More

by ZJLDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Chapman

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