Shannon McCormack
Certified Service Specialist
Executive Nissan
900 Universal Dr N
North Haven, CT 06473
14 Reviews
Write a Review14 Reviews of Shannon McCormack
December 14, 2025
Caring, friendly and listened to my concerns Updated me with everything and I was able to get an appointment right away. I really love this dealership with everything and I was able to get an appointment right away. I really love this dealership More
Other Employees Tagged: Shannon McCormack
October 15, 2025
Told service would be 2 hours. At hour 3 I was told they were wrapping up. At hour 4 I was frustrated and wanted service to be done. She tried to tell me I needed a battery replace At hour 3 I was told they were wrapping up. At hour 4 I was frustrated and wanted service to be done. She tried to tell me I needed a battery replacement, I do not. She also tried to tell me I needed to do a Relearn process on the computer for nearly $200. I did not. The service was a recall update to emissions which was a software update and I'm sure a relearn process would need to be automatically applied to apply the update. I chose not to do the additional service and have not had any issues since the recall update was applied. So I did not need the extras that she tried to push. Felt deceitful. More
Other Employees Tagged: shannon Mccormack
September 30, 2025
I feel like they can you better with communication and price and updating the customer price and updating the customer More
Other Employees Tagged: Alberto Benot
September 06, 2025
Shannon is fantastic! She is knowledgeable and professional. Not to mention a pleasure to work with. However, I am disappointed in my new Jeep and issues I’ve been exper She is knowledgeable and professional. Not to mention a pleasure to work with. However, I am disappointed in my new Jeep and issues I’ve been experiencing Only 1 year and lots of issues that are not being covered. I’m in for service more now than I ever have with any one of my 5 previous jeeps They should be taking care of everything for that amount of money. I’m not convinced a full multi point inspection was even done. And the financial guy couldn’t have been more rude, degrading and extremely unprofessional. Should have walked out on him. Always listen to your gut! Donovan was pleasant to work with. But that financial guy was absolutely horrendous. No people skills. More

