Shannon McCormack
Shannon McCormack at Executive Jeep

Shannon McCormack

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.9
15 Reviews

Dealership Experience

10 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

4.9

15 Reviews

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15 Reviews of Shannon McCormack

April 13, 2026

Dealership Rating
Employee Rating

Great communication about what is happening with my car and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle. More

by NOELLE_I
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 13, 2026

Executive Jeep responded

We’re pleased Shannon provided clear updates on your Jeep Grand Cherokee service and recommendations. It’s great to know you felt informed every step of the way. Thank you for entrusting your vehicle to us.

April 05, 2026

Dealership Rating
Employee Rating

I was treating like a valued customer! Give Shannon a raise as she was excellent! More

by ronald
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 06, 2026

Executive Jeep responded

We’re delighted Shannon made you feel valued during your Nissan Frontier service. Thank you for the kind feedback and we look forward to your next visit.

April 02, 2026

Dealership Rating
Employee Rating

Shannon was courteous and friendly advise me that my recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I More

by k.vann
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Apr 02, 2026

Executive Jeep responded

Thank you for sharing your experience with Shannon during your Jeep recall service. We’re pleased she guided you through the update and ensured the waiting area was welcoming. We look forward to assisting with your next Jeep service.

March 24, 2026

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Employee Rating

Was very easy, the report was thorough, happy with it. The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi More

by Joyzelle
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Mar 24, 2026

Executive Jeep responded

It’s great to hear the service process for your Nissan was smooth and that the report met your expectations. Shannon will share your feedback about the waiting area seating so we can look at updating those chairs and couches. Thank you for your insights!

March 16, 2026

Dealership Rating
Employee Rating

It was going along well until my call the next day to find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of appro More

by AnneMMcKeon
Recommend Dealer
No

Other Employees Tagged: Shannon McCormack

Mar 20, 2026

Executive Jeep responded

We're sorry to hear about your experience, Anne, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 02, 2026

Dealership Rating
Employee Rating

Professional and organized! Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car. More

by Amber Suits
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Mar 03, 2026

Executive Jeep responded

We’re delighted to hear your visit was organized and welcoming. Shannon and our team are glad they provided friendly support and ensured your Jeep Renegade received everything it needed. We appreciate you trusting us to care for your vehicle.

February 16, 2026

Dealership Rating
Employee Rating

Branfon did not want to work on it because of its age Home mileage 2005 grand Cherokee Laredo. I bought it at Branfon I called executive they got me right in fixed what I knew it was wrong with. It did n More

by Slud
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Feb 16, 2026

Executive Jeep responded

Shannon, thanks for letting us know about your visit. We’re glad our service team quickly addressed the needed repairs on your 2005 Jeep Grand Cherokee Laredo without recommending unnecessary work. We look forward to assisting you again.

February 13, 2026

Dealership Rating
Employee Rating

Shannon was an excellent advisor. She went through the mechanics Video with me and helped me make sound decisions More

by sandriciad
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Feb 13, 2026

Executive Jeep responded

We’re delighted Shannon could walk you through the mechanics video and help you make informed decisions. Thank you for trusting us with your Nissan Rogue Sport service. We appreciate your feedback and look forward to assisting you again.

February 12, 2026

Dealership Rating
Employee Rating

No thank you Efficient, friendly, knowledgeable and courteous I am done now thank you so much More

by JNOLAN08
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack

Feb 12, 2026

Executive Jeep responded

We appreciate you choosing us for your Jeep Grand Cherokee service. Shannon and our team are pleased to hear you found the experience efficient, friendly and knowledgeable. We look forward to assisting you again whenever you need service.

February 09, 2026

Dealership Rating
Employee Rating

Shannon was Fantastic. She was so nice and helpful and has the patience of a Saint. I will always ask forgiveness questions r her because she knows how to treat the custo More

by John P. Andrulatis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kemar Campbell

Feb 09, 2026

Executive Jeep responded

We appreciate your five-star rating. We’re happy Shannon’s patience and attentiveness made servicing your Nissan Murano a positive experience. We look forward to assisting you again.

1

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