Shannon McCormack

I had no issues at all with my appointment, the work was performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be performed to my satisfaction. I found my service rep, Shannon McCormack to be knowledgable, professional, and courteous. Her people skills are to be commended. More

by crussell15 Verified Customer Verified Customer

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I was able to get in quickly. The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards. The issue was fixed immediately without issue. I also loved the complimentary car wash afterwards. More

by tmreilly23 Verified Customer Verified Customer

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I had a wonderful experience at the dealership. Shannon was very helpful and informative with what was needed for my car, and I would definitely return for future service. Shannon was very helpful and informative with what was needed for my car, and I would definitely return for future service. More

by Raven79 Verified Customer Verified Customer

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easy friendly professional & kept me posted & Shannon excellent & Maria exceptional reliable service excellent & Maria exceptional reliable service More

by LDEST10124 Verified Customer Verified Customer

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Great communication about what is happening with my car and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle. and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle. More

by NOELLE_I Verified Customer Verified Customer

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I was treating like a valued customer! Give Shannon a raise as she was excellent! Give Shannon a raise as she was excellent! More

by ronald Verified Customer Verified Customer

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Shannon was courteous and friendly advise me that my recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I thought was a short period of time Sharon came back and told me that my vehicle was done More

by k.vann Verified Customer Verified Customer

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Was very easy, the report was thorough, happy with it. The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mi The only thing I would change are the couches, chairs in the waiting area. They were pretty beat up and even ripped. Prior to this first Nissan of mine, I only had Subaru's, and Premier Subaru has a beautiful waiting area, so I was spoiled by that. But, if you could just get a new couch, chairs in each room, would be a huge improvement! More

by Joyzelle Verified Customer Verified Customer

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It was going along well until my call the next day to find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of appro find out when my car would be ready was answered by Sal who was rude and headed toward being nasty. Also I don't understand the extra charge of approx $45 for supplies when my service was broken down and appropriate charges were assessed. Thinking about reporting this to State of CT consumer dept. Brakes, rotors, brake fluid carry their own charges. More

by AnneMMcKeon Verified Customer Verified Customer

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Professional and organized! Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car. Everyone was very nice and very professional. Everyone checked in on me and ensured I got everything done that was needed for my car. More

by Amber Suits Verified Customer Verified Customer

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