Shannon Hicks

Great customer service. Really take care of customers. Nice loaner cars. The service adviser was great and helped me diagnose a problem after I returned the next day witho Really take care of customers. Nice loaner cars. The service adviser was great and helped me diagnose a problem after I returned the next day without an appointment. More

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Very welcoming place as well as helpful. Simon was amazing in all aspects of his job. Very caring, careful and understanding. Went completely out of his way to make sure that everything was Simon was amazing in all aspects of his job. Very caring, careful and understanding. Went completely out of his way to make sure that everything was to my satisfaction. His professionalism made the experience all worth it. More

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Been using Lexus of Cherry Hill for almost twenty years. Service is always the best. This trip, Shannon Hicks (service advisor) was very good and listened to my concerns. Work was done quickly. Service is always the best. This trip, Shannon Hicks (service advisor) was very good and listened to my concerns. Work was done quickly. More

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Jamie has good communication skills and is very knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! More

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Jamie Robinson is the absolute best - always trust her with my cars. Very know and friendly. with my cars. Very know and friendly. More

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Shannon Hicks has been the best Service Advisor at Lexus of Cherry Hill. He will keep you updated and a pleasure to work with. Thank you Shannon! of Cherry Hill. He will keep you updated and a pleasure to work with. Thank you Shannon! More

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We have owned a 2003 GX470 and currently own a 2014 GX460 both purchased from Cherry Hill Lexus and have always used this dealership for service where the technicians have incredible expertise. On this recen both purchased from Cherry Hill Lexus and have always used this dealership for service where the technicians have incredible expertise. On this recent visit we had the pleasure of working with Shannon as our SA. He was very welcoming and took good care of us, keeping us informed on the cost, and progress of the work. We have been happy customers for 23 years because of the superior Lexus brand and the outstanding staff across all departments. More

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