Dealership Experience
14 yrs, 3 mos
84 Reviews
Write a Review84 Reviews of Shannon Guest
November 02, 2022
My experience at South Oak Dodge has been a great help for my financial situation! Please ask for John Lipe when you come! for my financial situation! Please ask for John Lipe when you come! More
Other Employees Tagged: Ryan Ganser, John Lipe, Tim Poynton , Fred Cioffi
April 16, 2021
This dealership is a refreshing honest place to do business. Was looking for a 2021 jeep wrangler Willys addition, went to two other dealerships, one of them I dealt with on the Internet which is loca business. Was looking for a 2021 jeep wrangler Willys addition, went to two other dealerships, one of them I dealt with on the Internet which is located in Streamwood Illinois they give you an extra low price then they refused to tell you the real price of the vehicle. The second dealership worked up a price told me they would call me back and never did. The third dealership where I know the general manager also refused to call back with a price. I know there’s a shortage of vehicles due to the computer chip shortage, what it’s not a way to keep a customer. When I went to the Internet and found South Oak Dodge dealt with Shannon, who is very informative going back-and-forth with the information, then she put me in touch with one of her top salesman Ron who I met after he offered me a deal, then called me back with a better deal because the first deal was not the one I wanted. I went into the dealership the vehicles was there ready to drive they were not pushy at all I was given an honest out the door price for the vehicle no options no extras, very honest very informative. We made a deal went into finance to see Barb we were quickly handled, we came back later in the day to talk to another finance man named Leo after we talk to Bobby in finance earlier in the day to finish the deal very nice all the paperwork was ready for my wife and I to sign vehicle was ready everything was taken care of as it should’ve been very professional very quick very informative. A no nonsense, get it done no pressure dealership this is the way dealerships should run. Will always recommend them to everyone. Plus this is the only dealership I know if it gives you a 10 year powertrain warranty at no extra charge hopefully this warranty will never be needed but it’s nice to know they give it to you something to think about when you’re buying a vehicle spending that kind of money that is how confident they are in the in the vehicles they sell. More
Other Employees Tagged: Bobby Weinert , Ron Alassaf, Leo in finance
November 10, 2020
John lipe was an excellent sales representative to deal with. He is a very knowledgeable and very patient when showing you the features on the car you just purchased. Leo the finance manager was very great with. He is a very knowledgeable and very patient when showing you the features on the car you just purchased. Leo the finance manager was very great at making deals happen. I recommend this dealer for your next jeep purchase. Thx guys for making my vehicle purchase easy and I got a great vehicle . More
Other Employees Tagged: Mark Hester, Leo Estrada, John Lipe
June 16, 2020
Jessica was Outstanding! Jessica made our buying experience a pleasant one with her fun personality and professionalism. We had gone to a couple other dealerships in the area Jessica made our buying experience a pleasant one with her fun personality and professionalism. We had gone to a couple other dealerships in the area and felt the best at South Oak. We now plan on using South Oak to service our vehicle in the future because of this positive experience. We felt Jessica gave that extra touch of service. More
Other Employees Tagged: Ryan Ganser , Steve Austin, Jessica Rodriguez
June 01, 2020
Excellent customer service Jessica was very professional and very helpful and patient helping me find the exact right car I would like and I could tell she was very knowledgeable and I’m happy with my purch and very helpful and patient helping me find the exact right car I would like and I could tell she was very knowledgeable and I’m happy with my purchase. More
Other Employees Tagged: Jessica Rodriguez
May 15, 2020
Jessica made the whole car buying process a BREEZE! She was so nice and sincere the second we walked in! She was very helpful but not the least bit pushy AT ALL, which I absolutely loved! I would/will reco was so nice and sincere the second we walked in! She was very helpful but not the least bit pushy AT ALL, which I absolutely loved! I would/will recommend her to EVERYONE I know because she was seriously that amazing! I enjoyed my process at South Oak Dodge Chrysler Jeep so much with the help of Jessica that I would come back to her in a heartbeat! Thanks so much Jessica for your kind and sincere personality, and for helping me get the perfect car for the perfect price! More
Other Employees Tagged: Ryan Ganser , Jessica Rodriguez
February 01, 2020
Pleasant experience Very little pressure applied for anything. Good listeners and took time to explain things. Went there in first place due to internet research on price Very little pressure applied for anything. Good listeners and took time to explain things. Went there in first place due to internet research on prices. Vehicles advertised were readily available. Clarence very nice and helpful. More
Other Employees Tagged: Leo Estrada, Bobby Weinert , Clarence McLoyd
January 24, 2020
I wouldn't go to him he doesn't give straight answers on trade in value and blows u off when u try contacting him. trade in value and blows u off when u try contacting him. More
Other Employees Tagged: Mark Hester , Jim Matt
December 31, 2019
I am extremely pleased with my experience ordering a new Gladiator from Bobby Weinert. He worked with me 100pc & introduced me to the team at South Oak. I look forward to returning for service. All the best Gladiator from Bobby Weinert. He worked with me 100pc & introduced me to the team at South Oak. I look forward to returning for service. All the best-Pat Luchsinger More
Other Employees Tagged: Ryan Ganser, Bobby Weinert , Matt Ganser, Amy Henderson
October 23, 2019
Excellent!!! This is our second purchase at South Oak & we’ll be customers for life. Jim Matt was our salesman & was fantastic. Shannon answered all of our ques This is our second purchase at South Oak & we’ll be customers for life. Jim Matt was our salesman & was fantastic. Shannon answered all of our questions, was extremely helpful & a joy to chat with. Ryan made the financing a breeze. More
Other Employees Tagged: Ryan Ganser , Jim Matt