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Shannon Fein

Overview Reviews (22) Inventory (559)

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Shannon Fein

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Shannon Fein

Salesperosn

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.8

22 Reviews

Overview Reviews (22) Inventory (559)

4.8

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Shannon Fein

October 30, 2024

Dealership Rating

Employee Rating

Shannon was great and easy to work with. Made the process simple and painless. If you are in the market for a new or used car, go to Metro Ford and ask for Shannon! You will not be disappoin Made the process simple and painless. If you are in the market for a new or used car, go to Metro Ford and ask for Shannon! You will not be disappointed!!! More

by reinee.smith1228

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Oct 30, 2024 -

Metro Ford of OKC responded

Thank you for the fantastic review, Reinee! We're thrilled to hear Shannon made the process so smooth for you. We appreciate your recommendation and look forward to seeing you again!

September 25, 2024

Dealership Rating

Employee Rating

Shannon is the best! Most honest and caring salesman I know! Everyone at Metro Ford was super nice! Most honest and caring salesman I know! Everyone at Metro Ford was super nice! More

by bertwloy

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

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Oct 01, 2024 -

Metro Ford of OKC responded

Thank you for your wonderful feedback, Bert! We're delighted to hear that Shannon provided you with honest and caring service, and that our team at Metro Ford made a great impression. We appreciate your support!

September 25, 2024

Dealership Rating

Employee Rating

Shannon is the absolute best. Everyone at the dealership was friendly. I highly recommend Shannon for anyone looking to buy a used or new vehicle. I won’t buy from anyone else! Everyone at the dealership was friendly. I highly recommend Shannon for anyone looking to buy a used or new vehicle. I won’t buy from anyone else! More

by bertwloy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Willis

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Oct 01, 2024 -

Metro Ford of OKC responded

Thank you so much for your glowing recommendation, Bert! We're thrilled to hear that Shannon and our team provided you with such a positive experience. We appreciate your loyalty and look forward to assisting you again in the future!

September 22, 2024

Dealership Rating

Employee Rating

I will never recommend this dealership to anyone. I will actively suggest people not go here. I will actively suggest people not go here. More

by OKC buyer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Donnie Graham, Austin Fitzgerald

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Oct 02, 2024 -

Metro Ford of OKC responded

We're truly sorry to hear about your experience. Your feedback is important to us, and we’d like to understand what went wrong. Please reach out so we can address your concerns and improve our service. Thank you for sharing your thoughts.

September 12, 2024

Dealership Rating

Employee Rating

I came in 30 mins before close and Shannon stayed with me to make sure any questions I had were answered. Almost 3 hours later I purchased a car. Shannon did an amazing job taking care of all my needs and ma to make sure any questions I had were answered. Almost 3 hours later I purchased a car. Shannon did an amazing job taking care of all my needs and making sure I was happy with my purchase. More

by kvelasquez2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Gates, Austin Fitzgerald

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Sep 13, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're thrilled to hear that Shannon went above and beyond to assist you, even after hours. We're glad you’re happy with your purchase, and we appreciate your trust in us!

September 10, 2024

Dealership Rating

Employee Rating

Shannon brought the car to me at my work. I test drove the Ford Edge and we sealed the deal back at the dealership. Shannon went out of his way to bring the car to me since I am a busy woman. I test drove the Ford Edge and we sealed the deal back at the dealership. Shannon went out of his way to bring the car to me since I am a busy woman. I recommend getting a service contract for oil changes, worth it to me. You are buying the dealership and sales person. Thank you for listening to my needs and delivering what I was looking for! More

by Hcm41874

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Fitzgerald

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Sep 11, 2024 -

Metro Ford of OKC responded

Thank you so much for your kind words! We're thrilled to hear Shannon went above and beyond to make your car-buying experience convenient. It's great to know we could meet your needs, and we're glad you're happy with your purchase and service contract. We look forward to serving you again in the future!

August 29, 2024

Dealership Rating

Employee Rating

Pleasant and goes out their way to help you. Shannon was was very courteous to help. Shannon was was very courteous to help. More

by LJDAVIS6425

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Willis

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Aug 30, 2024 -

Metro Ford of OKC responded

Thank you for your kind words, LJ! We’re glad to hear that Shannon provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future.

August 26, 2024

Dealership Rating

Employee Rating

Shannon went out of his way, brought the car to my work for me to test drive. Explained the details of the vehicle and friendly. I would recommend Shannon to anyone. Thank you for great service. for me to test drive. Explained the details of the vehicle and friendly. I would recommend Shannon to anyone. Thank you for great service. More

by Cpeinc

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Aug 26, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're delighted to hear that Shannon provided excellent service and went the extra mile to bring the car to you. We appreciate your recommendation and are here if you need anything else.

August 07, 2024

Dealership Rating

Employee Rating

Great selection of new and used vehcles. Friendly and professional staff. Straight forward deals. Love my new Ford Escape! Friendly and professional staff. Straight forward deals. Love my new Ford Escape! More

by marcie.white

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 08, 2024 -

Metro Ford of OKC responded

Thank you, Marcie! We're so glad you love your new Ford Escape. It’s great to hear you enjoyed our selection and the straightforward service from our team. Happy driving!

August 05, 2024

Dealership Rating

Employee Rating

Shannon was fantastic. He was a joy to work with and we will definitely try to buy our next car from him. He was a joy to work with and we will definitely try to buy our next car from him. More

by Douglas

Recommend Dealer

Yes

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Aug 08, 2024 -

Metro Ford of OKC responded

Thank you, Douglas! We're delighted to hear Shannon made your experience fantastic. We look forward to helping you with your next car purchase!

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