Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
410 Reviews
4.8

410 Reviews

Write a Review

410 Reviews of Shannon Dillman

February 12, 2026

Dealership Rating
Employee Rating

They diagnosed my problem and fixed it. Shannon is a very good specialist. They diagnosed my problem and had it fixed in a reasonable amount of time. Shannon is an excellent service advisor More

by hendrix_d
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Feb 16, 2026

Button CDJR responded

Thank you for the great review! We’ll be sure to pass your kind words along to Shannon; she’ll truly appreciate it!

February 03, 2026

Dealership Rating
Employee Rating

Good Everything turned out good for this visit. Everyone was friendly and polite. Thanks so much. More

by scc089
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Feb 04, 2026

Button CDJR responded

Thank you for the review! We appreciate the 5-stars!

February 02, 2026

Dealership Rating
Employee Rating

Great service and friendly staff Easy to make appointment online and they keep you informed while your vehicle is being serviced. More

by jgreathouse4
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Feb 02, 2026

jgreathouse4 responded

Great service and friendly staff

January 28, 2026

Dealership Rating
Employee Rating

Sales to Service to making the deal,Rex and Craig, Breon,Chris,Steve,and Mari all came together and made it work. I cant ask for a better experience. Their mechanics to their service staff and Advisor More

by jheaton1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Button CDJR responded

Thank you for the review! We appreciate you!

January 12, 2026

Dealership Rating
Employee Rating

I think you need to hire more techs as that was the hold up getting my car serviced. Shannon is awesome and always has been! More

by Matt B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mari Whaley

Jan 19, 2026

Button CDJR responded

Thank you for your honest feedback. We understand how frustrating delays can be, and we appreciate your patience. We appreciate your kind words towards Shannon!

January 11, 2026

Dealership Rating
Employee Rating

I think they need to be better organized but other than that, they were very nice and good people to work with More

by sgina1735
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jan 12, 2026

Button CDJR responded

Thank you for your honest feedback. We appreciate you sharing your experience with us. We’re glad to hear our team was friendly and easy to work with. We hope to serve you again in the future!

January 06, 2026

Dealership Rating
Employee Rating

Always great service Service has always been quick and easy Overall experiences have been great More

by Smv2001
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jan 07, 2026

Button CDJR responded

We are happy to hear you always have a good service with us! Thank you for the 5-star review!

January 03, 2026

Dealership Rating
Employee Rating

Shannon Dillman present herself as a professional she is very knowledge of what going on and she treats you like a person More

by garmstrong1957
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Jan 05, 2026

Button CDJR responded

Thank you for the wonderful review! We appreciate your kind words and hope you choose us again!

December 27, 2025

Dealership Rating
Employee Rating

Walked in and scheduled an appointment with Shannon to work on recall and also change oil. She made sure that my wife got to work after dropping car off for service!!! More

by steamthis26
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 30, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

December 27, 2025

Dealership Rating
Employee Rating

Fantastic service advisor that always goes above and beyond to get me taken care of More

by Bub_jr
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Dec 30, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

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