Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of Shanna Elder

June 09, 2025

Dealership Rating
Employee Rating

They charged me $180 to do nothing but tell me my radio was broken, which believe it or not , I already knew! More

by HARTJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 01, 2025

Dealership Rating
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Great representatives worked with me. Provided a loaner car and assured it was a SUV due to my husband being in a wheelchair. I was extremely satisfied! More

by LYNN.BARBER322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 30, 2025

Dealership Rating
Employee Rating

Pleasant experience. Took care of my service needs with minimal add-ons. Will need to make a return trip to check out tire pressure sensors. All deactivated during sefvic More

by NRWESLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 26, 2025

Dealership Rating
Employee Rating

I would 10/10 recommend Subaru of Columbia. From sales to service they have never let me down. More

by P2DM
Service Price Transparency
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Recommend Dealer
Yes

May 25, 2025

Dealership Rating
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They are the friendliest and easiest place to work with, very stress free! The entire staff, and each department is the very best More

by rondowi06
Service Price Transparency
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Recommend Dealer
Yes

May 19, 2025

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I've always been impressed with this department. . The people are wonderful and the service is consistently great. More

by PETTEYD
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 18, 2025

Dealership Rating
Employee Rating

The body shop is phenomenal. Excellent work and keep you well informed. The service department also does really good work. However, some individuals in the service department More

by MADELINEKOHR17
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

May 16, 2025

Dealership Rating
Employee Rating

Service was friendly and well communicated! Also appreciated getting good pictures and information on what was good and what needed to be completed. More

by mandy_eck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 14, 2025

Dealership Rating
Employee Rating

They are professional easy to talk with and do have great customer service always making sure customers are taken care of. More

by DENZERCO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

May 07, 2025

Dealership Rating
Employee Rating

I was very impressed by the knowledge and transparency of Kyle Gunn. I know that I will forge a lasting relationship with Subaru. I love the Columbia dealership. More

by DDHAMPTON59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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