Shanna Elder

kept me informed. Completed the work in a timely manner. Gave me an estimate of the cost of my next service visit, Completed the work in a timely manner. Gave me an estimate of the cost of my next service visit, More

by SCL4040 Verified Customer Verified Customer

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Meredith and her team are excellent communicators. They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and what will be required to fix it. I appreciate their service immensely. More

by AMROGERS0 Verified Customer Verified Customer

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My twenty fifteen Subaru Outback is given the same considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. More

by JOHNSTSM Verified Customer Verified Customer

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Got me in quickly for a broken radiator. Kept me updated on the progress. River is always very nice and helpful. Kept me updated on the progress. River is always very nice and helpful. More

by MELMARIE1023 Verified Customer Verified Customer

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Shanna is terrific! Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. More

by LANDJMILYO Verified Customer Verified Customer

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River answered all of our questions and reviewed the work done so we new what was happening with our vehicles done so we new what was happening with our vehicles More

by MBRENS Verified Customer Verified Customer

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Very fast service with friendly staff had me in and out in less than 15 minutes in less than 15 minutes More

by LLOYDPERRIGO Verified Customer Verified Customer

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I was concerned about the change in ownership, but the employees I encountered assured me good service and trustworthy people would be continued employees I encountered assured me good service and trustworthy people would be continued More

by SFFORTUNA Verified Customer Verified Customer

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Service Dept was ready for my appointment so no wait and River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. More

by LEONECHERYL Verified Customer Verified Customer

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My experience was great! Was very pleased with the staff. Very thoughtful and kind. I spent 6 hours at the dealership while the mechanic fixed the issues they found during th Was very pleased with the staff. Very thoughtful and kind. I spent 6 hours at the dealership while the mechanic fixed the issues they found during the 23 pt. inspection. Your staff went above and beyond when I checked out. I needed to go see my granddaughters in a neighboring town but did not know how to get back to the highway I needed. They not only wrote out the directions and tried to explain it to me, but showed me on the computer which way to go. Needless to say they saw the hesitation and fear in my eyes. I live in the country and am not used to driving in the city. The mechanic asked if the Subaru dealership vehicle was available. It was. So, I followed him through all the twists, turns and stop lights until I came to the highway I needed. Your staff went above and beyond to help this Senior Citizen lady to get to her destination safely. They did not have to do that for me but they did. Outstanding people and outstanding service. More

by diana_lightfoot Verified Customer Verified Customer

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