Shanna Elder

Got me in quickly for a broken radiator. Kept me updated on the progress. River is always very nice and helpful. Kept me updated on the progress. River is always very nice and helpful. More

by MELMARIE1023 Verified Customer Verified Customer

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Shanna is terrific! Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. More

by LANDJMILYO Verified Customer Verified Customer

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River answered all of our questions and reviewed the work done so we new what was happening with our vehicles done so we new what was happening with our vehicles More

by MBRENS Verified Customer Verified Customer

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Very fast service with friendly staff had me in and out in less than 15 minutes in less than 15 minutes More

by LLOYDPERRIGO Verified Customer Verified Customer

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I was concerned about the change in ownership, but the employees I encountered assured me good service and trustworthy people would be continued employees I encountered assured me good service and trustworthy people would be continued More

by SFFORTUNA Verified Customer Verified Customer

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Service Dept was ready for my appointment so no wait and River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. More

by LEONECHERYL Verified Customer Verified Customer

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My experience was great! Was very pleased with the staff. Very thoughtful and kind. I spent 6 hours at the dealership while the mechanic fixed the issues they found during th Was very pleased with the staff. Very thoughtful and kind. I spent 6 hours at the dealership while the mechanic fixed the issues they found during the 23 pt. inspection. Your staff went above and beyond when I checked out. I needed to go see my granddaughters in a neighboring town but did not know how to get back to the highway I needed. They not only wrote out the directions and tried to explain it to me, but showed me on the computer which way to go. Needless to say they saw the hesitation and fear in my eyes. I live in the country and am not used to driving in the city. The mechanic asked if the Subaru dealership vehicle was available. It was. So, I followed him through all the twists, turns and stop lights until I came to the highway I needed. Your staff went above and beyond to help this Senior Citizen lady to get to her destination safely. They did not have to do that for me but they did. Outstanding people and outstanding service. More

by diana_lightfoot Verified Customer Verified Customer

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We were pleased with getting the tire fixed the same day, but not pleased that the valve stem cap was left off. This is the second time where something was not replaced as it should have been. On the previou but not pleased that the valve stem cap was left off. This is the second time where something was not replaced as it should have been. On the previous service call, the cabin air filter was replaced. After returning home, my husband went to get something out of the glove compartment and the glove compartment door fell off. We made a return trip to the dealer to get it fixed. We used to think that Subaru was the place to go and service was always excellent. Now we are rethinking that. It seems like things are slipping. More

by ANNIE0707 Verified Customer Verified Customer

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1:00 PM appointment for oil change & tire rotation. Arrived at 12:50 and drove out at 1:37. Great service. New pricing not so great, now costing twice as much as previously. Having a real hard time wit Arrived at 12:50 and drove out at 1:37. Great service. New pricing not so great, now costing twice as much as previously. Having a real hard time with pricing. Have purchased 5 Subarus from the previous owners, will not be buying any more! More

by CHUCKLESJ Verified Customer Verified Customer

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Extremely helpful kind, ensured service I came in and requested was completed. Friendly and understood requested was completed. Friendly and understood More

by sdseeg Verified Customer Verified Customer

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