Shanna Elder
Shanna Elder at Subaru of Columbia
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Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Shanna Elder

December 19, 2024

Dealership Rating
Employee Rating

They did everything they said they would and did it on time. They were very helpful and professional. More

by DA_HAGEMEYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

December 16, 2024

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Great service with little to no wait time. Very friendly staff always willing to go above and beyond. More

by Ryne
Service Price Transparency
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Recommend Dealer
Yes

December 15, 2024

Dealership Rating
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Cross threaded one of my tires when they rotated my tires. Quote for my new tires and alignment was $450 more than another shop. People were friendly and helpful but crossthreading the bolt was a prob More

by HOTCH40
Service Price Transparency
Workmanship
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Recommend Dealer
No

December 12, 2024

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Outstanding Service Department is the reason I keep coming back to this Subaru Dealership. Attentive. Polite. Well done More

by harp@socket.net
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers , Nan Schauer

December 09, 2024

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Employee Rating

I feel like the problem is frustrating me beyond measure and the saving grace is my service team. More

by ORSKOGM
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Recommend Dealer
Yes

December 08, 2024

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Extra shoutout to the Mechanics and Techs that work in the shop behind the scenes. More

by PATRICIA9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

December 07, 2024

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Employee Rating

Shanna does great job of getting the vehicle into service and out of service in the time I promised More

by MAMAPAPA6KIDS
Recommend Dealer
Yes

December 06, 2024

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Employee Rating

Great communication through text and in person and service was quick! Waiting room was quiet and accommodating. More

by DANELLEU
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Recommend Dealer
Yes

December 05, 2024

Dealership Rating
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Great service, I will definitely be back for my next oil change and tire rotation. More

by DOLORES_EAMES
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

It was an easy service experience. I made an appointment, was there on time and finished in less than one hour. The staff is very friendly and I feel like family. More

by GLENNAGREENE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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