Shanna Elder

We were kept updated throughout the service appointment with calls and text. The experience with the dealership was very positive. with calls and text. The experience with the dealership was very positive. More

by drlnarnett Verified Customer Verified Customer

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Car drives great after new tires were installed! Thank you to River & the service department. Thank you to River & the service department. More

by DARABRAD11 Verified Customer Verified Customer

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Overall my experience with the dealership has been positive in the 10 years I've owned my Forester. I don't like being charged a "diagnostic fee" anytime I'm getting something other than routine work positive in the 10 years I've owned my Forester. I don't like being charged a "diagnostic fee" anytime I'm getting something other than routine work done. I have noted that the lug nuts on my driver front tire have come loose after the last two tire rotations, causing me concern they're not being adjusted to the correct torque following rotation. This has resulted in lug nuts coming so loos they have been within 1/2 turn of completely coming off the bolt. More

by SCPRATTE Verified Customer Verified Customer

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I like my dealer. i hate having to fill out surveys for services i engage with. i hate having to fill out surveys for services i engage with. More

by MHALBERS Verified Customer Verified Customer

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Too expensive for an oil change and tire rotation. Nothing else was done. Floor could have been vacuumed quickly or a comp car wash maybe? Nothing else was done. Floor could have been vacuumed quickly or a comp car wash maybe? More

by grattatt Verified Customer Verified Customer

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Service personnel did not honor Subaru coupon of 79. 95$, to the effect of volume of oil change is more than 5 quartz. Next time maybe you can give coupon that dealer will honor. 95$, to the effect of volume of oil change is more than 5 quartz. Next time maybe you can give coupon that dealer will honor. More

by ANNAMARIABEC Verified Customer Verified Customer

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Got us in early and out in pretty good time. Appreciated since we live 90 miles away Appreciated since we live 90 miles away More

by VCBOLT44 Verified Customer Verified Customer

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Always great service, also great staff. They take care of all the service that you need. They take care of all the service that you need. More

by ATBAUGHMAN Verified Customer Verified Customer

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No comment. I rated 5 stars that should be enough. If not then forget it I rated 5 stars that should be enough. If not then forget it More

by NIEKAMP2 Verified Customer Verified Customer

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Always good service, and this time, they apparently overcharged me by about $28, which I would probably have never noticed. They called a day or 2 later and told me they had reimbursed my card. Honesty overcharged me by about $28, which I would probably have never noticed. They called a day or 2 later and told me they had reimbursed my card. Honesty like that makes me feel VERY loyal!! More

by WINE0 Verified Customer Verified Customer

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