

189 Reviews
Write a Review189 Reviews of Shanna Elder
April 01, 2025
Waited over 2 hours for an oil change and a tire rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person a rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person after so many steps. More
Other Employees Tagged: River Hopkins, Ethan Weathers
March 30, 2025
This whole process was easy. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. More
March 29, 2025
This is the only Subaru dealership I will go to! Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what sh Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what she’s doing in the service department, with kindness! More
Other Employees Tagged: Richard Nixon, Taylor Nixon, J.R. Cochran, River Hopkins, Ethan Weathers
March 28, 2025
Shanna a Meredith provided exceptional customer service and made sure my issue was fixed and understood what happened. They went above and beyond. and made sure my issue was fixed and understood what happened. They went above and beyond. More
Other Employees Tagged: Meredith Kay
March 24, 2025
The cost was cheaper than quoted and greatly appreciated. It took a couple days longer however It took a couple days longer however More
Other Employees Tagged: River Hopkins
March 23, 2025
Came in unexpected to service dept due to being in the area for doctor appointment early morning. They were able to work me in and complete all needed work within a short time, keeping me updated by text area for doctor appointment early morning. They were able to work me in and complete all needed work within a short time, keeping me updated by text on service status. Saved me an extra trip of 170 miles. Very satisfied with everyone involved! More
Other Employees Tagged: River Hopkins
