Shanna Elder
Shanna Elder at Subaru of Columbia
Refer Me

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

Contact Me
4.8
144 Reviews
4.8

144 Reviews

Write a Review

144 Reviews of Shanna Elder

January 13, 2025

Dealership Rating
Employee Rating

Although friendly and helpful, they had no record of my service visits. And I had to call them to find out if the service on my vehicle was done. That should NEVER happen. More

by TEKNON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

January 10, 2025

Dealership Rating
Employee Rating

Very friendly staff. Love the texts messages to notify me when it's done too! More

by AMIEBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

Everyone was fantastic and service. 5 star reviews always great and dependable. Keep up the good work More

by ABBY.BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2024

Dealership Rating
Employee Rating

They did everything they said they would and did it on time. They were very helpful and professional. More

by DA_HAGEMEYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

December 16, 2024

Dealership Rating
Employee Rating

Great service with little to no wait time. Very friendly staff always willing to go above and beyond. More

by Ryne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2024

Dealership Rating
Employee Rating

Cross threaded one of my tires when they rotated my tires. Quote for my new tires and alignment was $450 more than another shop. People were friendly and helpful but crossthreading the bolt was a prob More

by HOTCH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 12, 2024

Dealership Rating
Employee Rating

Outstanding Service Department is the reason I keep coming back to this Subaru Dealership. Attentive. Polite. Well done More

by harp@socket.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers , Nan Schauer

December 09, 2024

Dealership Rating
Employee Rating

I feel like the problem is frustrating me beyond measure and the saving grace is my service team. More

by ORSKOGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

Extra shoutout to the Mechanics and Techs that work in the shop behind the scenes. More

by PATRICIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

December 07, 2024

Dealership Rating
Employee Rating

Shanna does great job of getting the vehicle into service and out of service in the time I promised More

by MAMAPAPA6KIDS
Recommend Dealer
Yes
1
...

Dealership Inventory (193 Vehicles)

new 2025 Subaru Crosstrek car, priced at $29,881
2025 Subaru Crosstrek
new
Sapphire Blue exterior
Automatic
All-wheel Drive
new 2025 Subaru Ascent car, priced at $44,268
2025 Subaru Ascent
new
Crimson Red exterior
Automatic
All-wheel Drive
new 2025 Subaru Forester car, priced at $33,265
2025 Subaru Forester
new
Ice Silver exterior
Automatic
All-wheel Drive
used 2022 Nissan Rogue car, priced at $20,500
2022 Nissan Rogue
used
Super Black exterior
Automatic
Front-wheel Drive
used 2019 Cadillac Escalade car, priced at $46,500
2019 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,623
2025 Subaru Crosstrek
new
Sapphire Blue exterior
Automatic
All-wheel Drive