Shanna Elder
Shanna Elder at Subaru of Columbia
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Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
189 Reviews
4.8

189 Reviews

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189 Reviews of Shanna Elder

April 01, 2025

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Employee Rating

Waited over 2 hours for an oil change and a tire rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person a More

by JERIM
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

April 01, 2025

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Shanna was attentive to our need and the shop got the wrk done sooner than expected. More

by danbrewer10
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Recommend Dealer
Yes

March 31, 2025

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Great experience! Even when things didn’t go quite right they still made it right. More

by MandSVanHooser
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Recommend Dealer
Yes

March 30, 2025

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Quick, Friendly service and welcoming waiting area. The snacks and drinks while you wait are a bonus! More

by AVKRN
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Recommend Dealer
Yes

March 30, 2025

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This whole process was easy. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. More

by JAYMAB
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Recommend Dealer
Yes

March 29, 2025

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This is the only Subaru dealership I will go to! Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what sh More

by NKLOMPIEN
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Recommend Dealer
Yes

March 28, 2025

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Shanna a Meredith provided exceptional customer service and made sure my issue was fixed and understood what happened. They went above and beyond. More

by Chcknl6519
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Recommend Dealer
Yes

Other Employees Tagged: Meredith Kay

March 24, 2025

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The cost was cheaper than quoted and greatly appreciated. It took a couple days longer however More

by MAGNAGI
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

March 24, 2025

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Employee Rating

Easy to schedule regular maintenance. Helpful and friendly efficient staff. Work was done in a timely manner. More

by KEVINM528
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Recommend Dealer
Yes

March 23, 2025

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Came in unexpected to service dept due to being in the area for doctor appointment early morning. They were able to work me in and complete all needed work within a short time, keeping me updated by text More

by JCGIBS71
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

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