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Shanisha Tandia
Shanisha Tandia at Honolulu Ford

Shanisha Tandia

Service Advisor

Honolulu Ford

1370 N King St
Honolulu, HI 96817

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3 Reviews
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3 Reviews

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3 Reviews of Shanisha Tandia

November 04, 2025

Dealership Rating
Employee Rating

Good and professional people but not particularly helpful in obtaining parts for my older 2008 Fusion. More

by RONLEAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Nelson, Christopher Ibarra

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Nov 05, 2025

Honolulu Ford responded

Thank you for sharing your feedback about our team! While we are happy you were greeted with our kind team we apologize for any trouble with parts availability. Please let us know if there is anything else we can do for you in the future! Take care and we look forward to serving you again, Honolulu Ford.

Nov 06, 2025

Honolulu Ford responded

Thank you for taking the time to leave a review! While I am happy that you were greeted with our kind and professional team, it is unfortunate to hear that you did not feel helped to the fullest extent. Please feel free to call us at any time and we would be happy to answer any further questions you may have. Until then, safe travels!

Nov 05, 2025

RONLEAHI responded

Give me a call at 808 282 1086 so the part can be obtained. Don't make the customer have to run around.

Nov 06, 2025

RONLEAHI responded

Parts manager was very courteous and tried to be helpful and to a degree was helpful. I have one part that I purchased last night from O'Rielleys (at parts manager's suggestion). Having difficulty with second part. Need assistance to get second part so I can have my car serviced at Honolulu Ford.

October 24, 2025

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Employee Rating

Customer service is on point! Shanisha is up and up, and always responds back in a timely manner More

by Cathy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Honolulu Ford responded

Hi Cathy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

September 08, 2025

Dealership Rating
Employee Rating

Honolulu Ford does not always do quality work. They find excuses when the work is not up to par. More

by RONLEAHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 11, 2025

Honolulu Ford responded

Hi, we appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help! Kelly Rivera 808-687-7987

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