Shane Watson

All you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. H You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! More

Report | Print

The job was done quickly and professionally. I like the people are very polite and provided the right information. I like the people are very polite and provided the right information. More

Report | Print

The most unprofessional serives department in history from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new car sales to leave a message with some one for somebody from the service department to call back. 3 weeks later (I was promised 1 week ) and they couldn't figure out what is wrong with my truck. They did an aliment and some issue with the battery pack module that they had to replace fyi truck had NO CODES since I just got and oil change and tire rotation a month prior. Alignment is missed up again that means something is causing the wheels to be off alignment I don't haul boats trailers no off road driving what so ever, etc. I will be turning in the lease with an unsolved problem. More

Report | Print

Decided to try to get an oil change,,,,,, Very disappointed! I showed up around 5 PM to pick up my vehicle. The service dept. individual that I had dealt with could NOT find my paperwork. I had disappointed! I showed up around 5 PM to pick up my vehicle. The service dept. individual that I had dealt with could NOT find my paperwork. I had to wait until the ENTIRE service dept finally (after about 30 minutes) looked for my paperwork.... They were worried it was getting close to closing time!!! My paperwork was stapled to someone else order,,,,, I won't be back, Nor will I recommend your dealership to my friends & neighbors. More

Report | Print

They were very thorough and caring. We will definitely be back the next time. Thank you! We will definitely be back the next time. Thank you! More

Report | Print

Timely and they just redid their waiting area which is very nice with leather chairs and couches. I also like the desk areas for more private calls. very nice with leather chairs and couches. I also like the desk areas for more private calls. More

Report | Print

Lionel ‘s service was good. But When we call service department go to check google reviews But When we call service department go to check google reviews More

Report | Print

Shelby Kaczor and Dave the Technician were terrific and speedy on the details and the problem with my jeep compass. speedy on the details and the problem with my jeep compass. More

Report | Print

Sterling Heights Dodge is one of the best dealerships I have been to and the service people are the best have been to and the service people are the best More

Report | Print

Everyone was so friendly at the dealership. Nice and comfy waiting area with snacks & water. Nice and comfy waiting area with snacks & water. More

Report | Print