Shane Smith

I drive extra miles and pay more money than one would have to for an oil change because I feel respected by the dealership and it’s helpful crew! have to for an oil change because I feel respected by the dealership and it’s helpful crew! More

Report | Print

Ryan CDJR of Buffalo has a fantastic Service Department. I had two issues come up with the vehicle and they easily resolved the issue. And found a way to fit me in on short notice. I had two issues come up with the vehicle and they easily resolved the issue. And found a way to fit me in on short notice. More

Report | Print

Great service. Very accommodating to schedule and requests. I very highly recommend them for service and new car purchases. Very accommodating to schedule and requests. I very highly recommend them for service and new car purchases. More

Report | Print

i made an appointment to find out why my Stop Start feature was not working on my 2021 Jeep Renegade, I was told the problem could not be diagnosed because the battery was not at 100%. i asked which ba feature was not working on my 2021 Jeep Renegade, I was told the problem could not be diagnosed because the battery was not at 100%. i asked which battery. The service tech appeared confused with the question. He told me they would have to spend two hours charging the battery and I would be charged a fee for charging the battery. After the battery was charged to 100% they could diagnose the problem. None of this made sense to me as my Jeep has around 22,000 miles on it. I did not understand why I would be paying a fee for warranty work. This is the second time I have had in issue with Ryans service department. on another occasion the mechanic was pulled of my Jeep to work on someone elses and I sat there for over 6 hours waiting for mine to be completed. Jeep Wave VIP service? More

Report | Print

I have always had excellent service from Ryan's. Shane took care of my needs and kept me informed of where they were at with regards to correcting the issue. I appreciate their understanding of my Shane took care of my needs and kept me informed of where they were at with regards to correcting the issue. I appreciate their understanding of my situation. More

Report | Print

Friendly fast service. However please make sure to check all items, did not fill windshield washer fluid. However please make sure to check all items, did not fill windshield washer fluid. More

Report | Print

We bought our first vehicle from Ryan in Buffalo in 2018. There are very few car dealers you can trust, and Ryan Buffalo is one of them. My fav salesman retired but I will still go back. Their service depart There are very few car dealers you can trust, and Ryan Buffalo is one of them. My fav salesman retired but I will still go back. Their service department is the only I trust with my vehicle. Talk to Shane - he's your guy! More

Report | Print

I've bought many vehicles, both personal and for business. When I found a vehicle I needed at Ryan Auto Mall I went there to buy it and have been goint to Ryan Auto Mall for purchases and service ev business. When I found a vehicle I needed at Ryan Auto Mall I went there to buy it and have been goint to Ryan Auto Mall for purchases and service ever since. That was quite a few vehicles and 10 years ago. I travel south now 7 months of the year and make sure I get all my service and other needs taken care of at Ryan while I am back in Minnesota. I wouldn't go anywhere else. More

Report | Print

SHANE IS THE MAN! !! always has great customer service and a smile on his face. Thanks! !! always has great customer service and a smile on his face. Thanks! More

Report | Print

Hard to believe but this dealership is up front and does not try to hide charges or fool you with smoke and mirrors. Service department has always been honest with me and I have been a Ryan customer since not try to hide charges or fool you with smoke and mirrors. Service department has always been honest with me and I have been a Ryan customer since 1995. I can not honestly say this about any other dealership in Minnesota. More

Report | Print