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Shane Smith
Shane Smith at Ryan Auto Mall

Shane Smith

CDJR Quick Lane Service Advisor

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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4.8
40 Reviews

Shane joined our team in 2014, moving from the carpentry trade. He lives in Buffalo and has a love of cars and hanging out with his family.

4.8

40 Reviews

Write a Review

40 Reviews of Shane Smith

March 11, 2026

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Employee Rating

Service is always great at the Buffalo Ryan Chrysler Dodge Jeep Ram location. Great communication also!! More

by MyJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ryan, Jamie Cleveland, Brandon Engstrom

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Mar 11, 2026

Ryan Auto Mall responded

Thank you for your wonderful review! We truly appreciate your feedback about the great service and communication at Ryan Auto Mall Chevrolet of Buffalo. We look forward to seeing you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 10, 2026

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Employee Rating

Ryan dealership sales and service departments are always helpful and attentive. Todd made it happen again! Thanks More

by twalterson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dane Dornbush, Todd Rodenwald

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Mar 11, 2026

Ryan Auto Mall responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our sales and service departments at Ryan Auto Mall Chevrolet of Buffalo. It's fantastic to know that Todd was able to assist you so effectively. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

November 22, 2025

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Employee Rating

The service Dept did an amazing job by taking care of my Grand Cherokees warranty work. Thanks, Matt, for your time and effort! More

by fergusonsent72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ryan, Blake Auger

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Nov 22, 2025

Ryan Auto Mall responded

Thank you for your feedback! We're happy to hear you had a great experience with our service department at Ryan Auto Mall Chevrolet of Buffalo. Matt appreciates your recognition and is glad to have assisted with your Grand Cherokee's warranty work. We look forward to seeing you again. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

November 10, 2025

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Employee Rating

Always great working with Shane in the service department. Can’t recommend him enough. He’s always been taking care of me for years More

by rnlnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're delighted to hear that Shane has consistently provided you with excellent service at Ryan Auto Mall Chevrolet of Buffalo. Your recommendation means a lot to us, and we appreciate your continued trust in our team. Our team looks forward to serving you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 16, 2025

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Employee Rating

These guys were absolutely amazing. Ive bought alot of trucks, here and there. Ive always known Ryan Auto was a great place just never was able to cross the timing correctly when i was More

by michael.becker1150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement , Rich Klouda, Mark finance guy

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Sep 17, 2025

Ryan Auto Mall responded

Thank you so much for your wonderful review, Michael! We're pleased to hear that you had an amazing experience with us at Ryan Auto Mall Chevrolet of Buffalo. It's fantastic that Craig, Mark, and Rich were able to assist you in finding your new Chevrolet Silverado 2500. We appreciate your trust in us and look forward to helping you again in the future. Enjoy your new truck! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 05, 2025

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Employee Rating

Friendly knowledgeable staff and great customer service. Shane too the time to explain the details of the service items performed. More

by Rick C
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Ryan Auto Mall responded

Thank you, Rick! We truly appreciate your kind words about our friendly and knowledgeable staff at Ryan Auto Mall Chevrolet of Buffalo. It’s great to hear that Shane took the time to explain the service details to you. We strive to provide excellent customer service and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

December 11, 2024

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I drive extra miles and pay more money than one would have to for an oil change because I feel respected by the dealership and it’s helpful crew! More

by aingrammswjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Erickson

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Dec 12, 2024

Ryan Auto Mall responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel respected and valued at Ryan Auto Mall Chevrolet of Buffalo. Your trust in us, even when driving the extra miles, truly means a lot. We look forward to assisting you with your oil changes and any other needs in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 12, 2024

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Employee Rating

Ryan CDJR of Buffalo has a fantastic Service Department. I had two issues come up with the vehicle and they easily resolved the issue. And found a way to fit me in on short notice. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Ryan, Matt Ryan, Jamie Cleveland

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Apr 13, 2024

Ryan Auto Mall responded

Hello Mark, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Apr 14, 2024

Ryan Auto Mall responded

Hi Mark, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram of Monticello and we hope to see you again soon!

March 30, 2024

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Employee Rating

Great service. Very accommodating to schedule and requests. I very highly recommend them for service and new car purchases. More

by 17Journey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Ryan Auto Mall responded

Hi, thank you for taking the time to leave a review for us at Ryan Chrysler Dodge Jeep Ram of Monticello. We're happy we could meet your expectations! We hope to see you soon!

February 22, 2024

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Employee Rating

I have always had excellent service from Ryan's. Shane took care of my needs and kept me informed of where they were at with regards to correcting the issue. I appreciate their understanding of my More

by toddpack72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Ryan Auto Mall responded

Thanks for your awesome review, Todd! We're very happy to hear that Shane was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Feb 26, 2024

Ryan Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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