Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 19

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
195 Reviews
4.7

195 Reviews

Write a Review

195 Reviews of Shane Ralston

July 07, 2018

Dealership Rating
Employee Rating

Great people and service!! I have dealt with this dealership since 1992. Of course it was not McLarty but over the years, some of the same people have helped me. Recently had More

by jbryant2384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel , David Cates, Reece Hancock, Seth Pinkerton, Jason Spiller

Jul 09, 2018

McLarty Honda responded

Thank you so much for the great review! We love hearing you had a great experience with our entire team! We do appreciate you and all your business with us!! Thanks again!

July 05, 2018

Dealership Rating
Employee Rating

Excellent service Appreciate the caring attitude of the advisors and first rate service. Sales and service are very friendly. For me customer service should be priority More

by kendallcasey40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Harper

Jul 05, 2018

McLarty Honda responded

Kendall, thank you so much for the great review! We are very glad to hear you had an excellent service experience with our team! We do appreciate you and your business!

June 27, 2018

Dealership Rating
Employee Rating

Poor service. I have to wait for 2 hours and my problem was never resolved. I brought my Honda Pilot because there was bubbles on the inside driver side door. They More

by EDWINHOJILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Heidi Duncomb

Jun 27, 2018

McLarty Honda responded

Edwin, we are very sorry to hear about your experience. We will alert your review to our management team to look into further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience and frustration this has caused.

June 25, 2018

Dealership Rating
Employee Rating

Sales great Took care of couple of issues but Never did the work on scratched vehicle and service center had vehicle 3 different times and even said the vehicle More

by RAYSAMANIEGO1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darrell Taylor , Dillion McCown

Jun 26, 2018

McLarty Honda responded

We sincerely apologize for your service experience with us. We will alert our management team of your review and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience this has caused.

June 22, 2018

Dealership Rating
Employee Rating

Made it right! Employees worked on our issue until THEY felt the end result was appropriate. I would have never know .... but they endured it was perfect! Felt like More

by Hancock’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heidi Duncomb, Chris Hallerberg, Reece Hancock

Jun 22, 2018

McLarty Honda responded

We are glad to know you had a great experience with our team! We appreciate you and your positive feedback! Thank you so much for your business!

June 21, 2018

Dealership Rating
Employee Rating

Super quick ans great service I always come here for my oil changes/service on my Civic and theyre always so helpful. Never takes more than an hour or so and the waiting area has s More

by JETHRO205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Baker, Chris Hallerberg, Austin Kimbrough, Bob Littleton, Glen Love, Dillion McCown, Kim Phillips, Jason Spiller, Gaylon Tarkington

Jun 22, 2018

McLarty Honda responded

We are so glad to hear you have great service experiences with us! We appreciate you and your positive feedback! Thank you for your business!

June 21, 2018

Dealership Rating
Employee Rating

My experience was good. Only thing I see that can make the experience better is if they vacuum and wash your vehicle like Smart Honda does. This would make it better. More

by BELLP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Hallerberg, Glen Love, Kim Phillips, Gaylon Tarkington

Jun 21, 2018

McLarty Honda responded

We are very happy to hear you had a great experience with us! Thank you for sharing your positive feedback! We appreciate you!

June 21, 2018

Dealership Rating
Employee Rating

Good experience There was a minor issue with the service, but it was completely resolved to my satisfaction. I’m very pleased with the resolution and work. More

by qtshanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2018

McLarty Honda responded

We are very happy to hear the issue is resolved with your vehicle! Thank you for your positive review! We appreciate your business!

June 18, 2018

Dealership Rating
Employee Rating

Courteous and efficient workers From the moment I entered, the employees treated me with the utmost respect and courtesy. The serviceman explained the process and informed me of the More

by JRENAEMIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

McLarty Honda responded

Thank you so much for the positive feedback! We love hearing you had a great experience with our team! We appreciate you and your business!

June 18, 2018

Dealership Rating

Perfect Don’t remember servicemen’s name but he fixed my tire when I had a long road trip that day. Saved my day! Thank You More

by Acm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Baker, Chris Hallerberg, Austin Kimbrough, Bob Littleton, Glen Love, Dillion McCown, Kim Phillips, Jason Spiller, Gaylon Tarkington

Jun 18, 2018

McLarty Honda responded

Thank you for the positive feedback! We are happy to hear you had a great experience with our team! We appreciate you and your business! Thanks again!

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