Shane Nicely

Great dealership and service department. They performed the work I requested in a timely manner and didn’t try to upsell me on anything I don’t need. Team is friendly and helpful. They performed the work I requested in a timely manner and didn’t try to upsell me on anything I don’t need. Team is friendly and helpful. More

by noemail21 Verified Customer Verified Customer

Report | Print

Great experience since day one in November 2016. Excellent service department. They never disappoint. I highly recommend Starling Chevrolet. Excellent service department. They never disappoint. I highly recommend Starling Chevrolet. More

by bob.rife Verified Customer Verified Customer

Report | Print

No points were added to my account for the services today. Michael told me there would be points added. The wait for an oil change/alignment was 2.5 hours. If it weren’t for Michael coming to check on today. Michael told me there would be points added. The wait for an oil change/alignment was 2.5 hours. If it weren’t for Michael coming to check on me, it would’ve been longer. I got to the appointment at 930am and the texted link said appointment wouldn’t be done until 5pm. I believe the service center was backed up and prevented effective communication. While waiting a gentleman brought some popcorn and a person from the floor checked on me during the wait. I brought 4 children during last oil change and we were in and out in 30min. I just think this visit was a bit unorganized. More

by culbertsonam Verified Customer Verified Customer

Report | Print

Shane is absolutely the best! He stayed in constant communication with me about my car and tried his best to get the issue resolved as soon as they possibly could. And even though He stayed in constant communication with me about my car and tried his best to get the issue resolved as soon as they possibly could. And even though it was not possible, which was out of his control, he was transparent about the situation which allowed me to make other arrangements for transportation. This is the type of customer service that all organizations need and should require. I want to hire him for my company 😊. Again, great job! More

by louisandelizabeth Verified Customer Verified Customer

Report | Print

Truly, all the salesmen care about your car buying experience at starling! They will continue to work with you to get you in a vehicle that not only fits your budget but also a vehicle you love. experience at starling! They will continue to work with you to get you in a vehicle that not only fits your budget but also a vehicle you love. More

by bdwyer5619 Verified Customer Verified Customer

Report | Print

The service was quick, reliable and accurate and the techs at Starling were very polite and professional techs at Starling were very polite and professional More

by lcompton69 Verified Customer Verified Customer

Report | Print

They get the deal done quickly and professionally. Very pleasant service department. I I I I I Very pleasant service department. I I I I I More

by eja2079 Verified Customer Verified Customer

Report | Print

Phenomenal service — wouldn’t recommend taking a vehicle anywhere else. Shane is the best in the business ! anywhere else. Shane is the best in the business ! More

by BENNETTBRANTLEY10 Verified Customer Verified Customer

Report | Print

I am so thankful for Shane in the service department and how he helped me with my car repair. how he helped me with my car repair. More

by volstn44 Verified Customer Verified Customer

Report | Print

I would recommend Shane Nicely to anyone for their vehicle repairs. He is kind and honest. vehicle repairs. He is kind and honest. More

by volstn44 Verified Customer Verified Customer

Report | Print