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Shane Holcomb
Shane Holcomb at Clay Cooley Nissan
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Shane Holcomb

Manager

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.5
66 Reviews
4.5

66 Reviews

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66 Reviews of Shane Holcomb

March 04, 2025

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Employee Rating

People who there to serve u are very professional kind and very nice and have pleasant attitude. More

by slickyslickdn10
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Recommend Dealer
Yes
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March 03, 2025

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Excellent I love it they was great and did a great job and they really kept me up date what was going on More

by roneyo214
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Recommend Dealer
Yes

Other Employees Tagged: Pa Jallow, Marilyn Leyva, David Hensley

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March 03, 2025

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The service was nice. They also repaired a flapping piece of plastic below my car. More

by tiffanys.kirk
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Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

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March 01, 2025

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Good experience from start to finish. Customer service was outstanding. Friendly and very helpful service. More

by ddbrown286
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Yes
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Mar 03, 2025

Clay Cooley Nissan responded

Hello Ddbrown286, Thank you for your positive feedback! We’re thrilled to hear that you had a good experience from start to finish. Our team takes pride in providing outstanding customer service, and it’s wonderful to know that you found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

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My service advisor was excellent in their service for my car need and ensured the service was completed on ti.e. More

by chicano56
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Recommend Dealer
Yes
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Feb 27, 2025

Clay Cooley Nissan responded

Hello Chicano56, Thank you for your positive feedback! We are thrilled to hear that your service advisor was excellent and ensured that your car service was completed on time. Providing timely and quality service is our priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

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they were amazing & so quick & very kind. overall 10/10 experience and will definitely be going back More

by felicityslavicek
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Recommend Dealer
Yes
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Feb 27, 2025

Clay Cooley Nissan responded

Hello Felicityslavicek, Thank you for your amazing feedback! We're thrilled to hear that you had a 10/10 experience with us. Our team prides itself on being quick and kind, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

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Courtney is nice, knowledgeable and professional. It is very simple to schedule an appointment. I was in and out promptly. More

by TLCOLU
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Recommend Dealer
Yes

Other Employees Tagged: Courtney

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Feb 27, 2025

Clay Cooley Nissan responded

Hello Tlcolu, Thank you for your kind words about Courtney! We’re thrilled to hear that you found her to be nice, knowledgeable, and professional. It's great to know that scheduling an appointment was simple and that you experienced a prompt visit. Your feedback is invaluable, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 24, 2025

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Cause now I have to drive back to Dallas just to get my All change light reset because they did not turn it off More

by KATOMAJONES
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Recommend Dealer
No
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Feb 27, 2025

Clay Cooley Nissan responded

Hello Katomajones, We apologize for the inconvenience caused by the oversight of not turning off your oil change light. We understand how frustrating it is to have to drive back to Dallas for this issue. Your feedback is valuable, and we will ensure our team addresses this to prevent future occurrences. Thank you for bringing this to our attention. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 20, 2025

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Buen trato, muy buena atención, muy profesionales en su trabajo, siempre voy a comprar mi carro con ellos. Y por último, darle las gracias. More

by vega.lage62
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Recommend Dealer
Yes
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Feb 21, 2025

Clay Cooley Nissan responded

Hello Vega.lage62, Agradecemos sinceramente tus amables palabras y tu confianza en nosotros. Nos enorgullece ofrecer un trato excepcional y atención profesional a nuestros clientes. Es gratificante saber que siempre considerarás comprar tu carro con nosotros. ¡Esperamos verte nuevamente pronto! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 17, 2025

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The salesman very attentive to what I needed and what also needs to be done. I will ask for him next time when I take take my car to Nissan to be service. My service advisor was Michael Perez. More

by f.sanders
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Recommend Dealer
Yes
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Feb 21, 2025

Clay Cooley Nissan responded

Hello F.sanders, Thank you for your positive feedback! We are delighted to hear that Michael Perez was attentive to your needs and provided you with excellent service. It’s great to know that you plan to request him for your next visit. We look forward to serving you again at Nissan when it's time for your car service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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