Shane Holcomb
Shane Holcomb at Clay Cooley Nissan
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Shane Holcomb

Manager

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.6
79 Reviews
4.6

79 Reviews

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79 Reviews of Shane Holcomb

April 02, 2025

Dealership Rating
Employee Rating

Bj. Has great customer service skills kept me up dated on car and plus it came back cleaner that it was 💪 More

by johnson_albert214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
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Always great and friendly too. I never mind getting my car serviced here. Fantastic people. More

by DAVIDE.HENSLEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Hensley

March 31, 2025

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During tire rotation 1 lug nut wasn't tight. A couple years ago studs were stripped by technicuan, had to replace lug nuts and studs on on two rotors. More

by donajms
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2025

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Didn't have to wait too long. The cost of service I had done was a little pricey for my budget but had no choice More

by lizzaymarie82
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2025

Clay Cooley Nissan responded

Hello Lizzaymarie82, Thank you for your feedback. We're glad to hear that you didn't have to wait too long for your service. We understand that the cost can be a concern, and we strive to provide quality services that meet various budgets. Your input is valuable as we continue to improve our offerings. If you have any specific suggestions or concerns, please feel free to reach out directly. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

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It is a great dealership and very helpful with the things needed. Great service to the customers More

by armanibay22
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 28, 2025

Clay Cooley Nissan responded

Hello Armanibay22, Thank you for your positive feedback! We’re thrilled to hear that you found our dealership to be great and that our team was helpful in meeting your needs. Providing excellent service to our customers is our top priority, and it’s rewarding to know we made a positive impression. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

Dealership Rating
Employee Rating

The service provider gave me a great customer service experience 🙂 Best part I was out of there within 1 hour. More

by G
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Clay Cooley Nissan responded

Hello G, Thank you for your wonderful feedback! We're thrilled to hear that you had a great customer service experience and appreciate your mention of the efficiency in our process, getting you out within an hour. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

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Employee Rating

Great Service! Not too long of a wait. Will definitely be back for next oil change More

by ivetten
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Clay Cooley Nissan responded

Hello Ivetten, Thank you for your kind words! We're thrilled to hear that you experienced great service with minimal wait time. Our team always strives to provide efficient and friendly service to our customers, and it's wonderful to know that you'll be returning for your next oil change. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 17, 2025

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Courtney is the best thank you for all your help. I at least have an idea of what to fix on my car next. More

by K.BOOKMAN92
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney

Mar 22, 2025

Clay Cooley Nissan responded

Hello K.bookman92, Thank you for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and provide you with valuable insights on what to fix next on your car. Our team is dedicated to ensuring our customers feel informed and supported throughout their experience. If you need any further assistance or have more questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

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Nice, friendly customer service. service was fast and well done. Great job by every one More

by deleonabby90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Clay Cooley Nissan responded

Hello Deleonabby90, Thank you for your wonderful feedback! We're thrilled to hear that you experienced nice, friendly customer service and found our service to be fast and well done. Our team works hard to ensure every customer has a great experience, and we're glad you noticed their efforts. Your kind words motivate us to keep up the great job! We look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

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Employee Rating

The service was great, i didn’t have to wait all day got out on time. More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your positive feedback! We're thrilled to hear that you experienced great service and didn't have to wait all day. It's our priority to ensure that our customers have a timely and efficient experience, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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