Shane Henry
Shane Henry at Camelback Toyota
Refer Me

Shane Henry

Sales

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

Contact Me
4.4
16 Reviews
4.4

16 Reviews

Write a Review

16 Reviews of Shane Henry

July 29, 2024

Dealership Rating
Employee Rating

The sales team really helped me figure out I was going a wrong direction, I switched from hybrid to gas and was able to get the car I both wanted and needed. I worked with Luis, Elidio, john Farris, and S More

by DANIELLELDELISLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Silva , Elidio Cuellar, John Farris

July 27, 2024

Dealership Rating
Employee Rating

The price of the truck online was fair, but once we got to the dealership they tried to increase the price by $1k. They also threw in around $1700 in dealer add-ons that weren’t disclosed until we were th More

by Buford V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2024

Camelback Toyota responded

Thank you for sharing your experience. We're sorry to hear about the issues you faced with pricing and the trade-in process. This is not the level of service we aim to provide. To address your concerns and improve our processes, please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com. We appreciate your feedback and would like the opportunity to make things right.

June 14, 2024

Dealership Rating
Employee Rating

Michelle was really kind and explained everything, I’ve had nothing but issues the last few visits and she noted everything to make sure it got taken care of More

by kassidyrennaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Camelback Toyota responded

Thank you for sharing your experience with us. We're glad to hear that Michelle provided you with kind and thorough service, ensuring that all your concerns were noted and addressed. Your feedback is valuable to us, and we're committed to improving your experience during future visits. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service moving forward!

June 13, 2024

Dealership Rating
Employee Rating

Would like to thank Shane for his patience and all of his help during the process on buying our new vehicle. More

by Kika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

There are closer dealerships but. I always use Camel Back because of stellar service and quality performance. More

by E_LUVSYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Hernandez, Caleb Johnson

Jun 14, 2024

Camelback Toyota responded

Thank you for your feedback! We greatly appreciate your loyalty to Camelback Toyota despite having closer options. Providing stellar service and ensuring quality performance are our top priorities, and we're delighted to hear that we've earned your trust. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We value your business and look forward to serving you again at Camelback Toyota!

May 31, 2024

Dealership Rating
Employee Rating

Quick service. Dropped off my truck for an ding and got it back within a couple of days. More

by v.lopez0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alsaadi , Andre

May 22, 2024

Dealership Rating
Employee Rating

Great service with no issues at all. I will highly recommend to friends and family! More

by ERICNUNEZ95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2024

Dealership Rating
Employee Rating

It was a great experience and it did not thank long at all and the guy that help me was really nice to More

by tape-vision-0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrance Borthwell

May 15, 2024

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 03, 2024

Dealership Rating
Employee Rating

My service rep was Chase. Chase made the whole experience very personable, and was able to answer most of my questions, then referred me to your windshield rep for my last qu More

by Donal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2024

Dealership Rating
Employee Rating

Camelback Toyota is the most friendliest, I worked with quite a few people but Shane Henry and Cesar Ojida and they are the best More

by Dorey Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: service Dept Cesar Ojida

Apr 30, 2024

Camelback Toyota responded

Thank you for your positive feedback!

1

Dealership Inventory (427 Vehicles)

new 2025 Toyota Tundra car, priced at $62,633
2025 Toyota Tundra
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2024 Toyota RAV4 Hybrid car, priced at $34,939
2024 Toyota RAV4 Hybrid
new
Magnetic Gray exterior
Automatic
All-wheel Drive
used 2023 Nissan Rogue car, priced at $21,974
2023 Nissan Rogue
used
Pearl White Tricoat exterior
Automatic
Front-wheel Drive
used 2022 Toyota Camry car, priced at $33,888
2022 Toyota Camry
used
Midnight Black exterior
Automatic
Front-wheel Drive
new 2025 Toyota Tundra car, priced at $57,768
2025 Toyota Tundra
new
Midnight Black exterior
Automatic
Four-wheel Drive
used 2020 GMC Sierra 1500 car, priced at $43,488
2020 GMC Sierra 1500
used
Summit White exterior
Automatic
Four-wheel Drive