Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine

Shane Hacker

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Shane Hacker

May 26, 2025

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Employee Rating

Jr was great. He showed me the car. Answered questions. This is the 2nd car. I have bought there More

by SAMSTAR2312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2025

Five Star Subaru of Grapevine responded

Thank you, SAMSTAR2312, for shopping at and endorsing Five Star Subaru! JR and our entire team are grateful to help with your auto needs. Should you have technical or care questions, please reach us at 817-438-1700. We are here for you! Congratulations and take care, David Cheney, General Sales Manager

May 17, 2025

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All of the staff here went above and beyond to ensure I had a great experience and I'm so thankful for every individual I worked with. More

by TAYLOR.A.NAGEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2025

Five Star Subaru of Grapevine responded

Congratulations, Taylor, on your purchase at Five Star Subaru! We are excited you are driving a Subaru. Should you have technical or maintenance questions, reach us at 817-438-1700. Thank you for taking the time to review your shopping experience. Best regards, David Cheney, General Sales Manager

April 21, 2025

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Employee Rating

Super supportive and listened well. Didn’t feel pressured into something I didn’t want. Would go there again. More

by ROHEN1514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

Five Star Subaru of Grapevine responded

Congratulations, ROHEN1514! Thank you for your feedback! We strive to create an enjoyable environment for everyone at Five Star Subaru. It's great to know you felt heard and comfortable during your time with us. We are here to share our advice, Reach us with new car questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

April 04, 2025

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Excellent customer service by Red and all of the finance department. Was a wonderful car buying experience all around. More

by MARCUS.LOPEZ30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2025

Five Star Subaru of Grapevine responded

Congratulatiions, MARCUS, on your purchase at Five Star Subaru! Red and our team want to hear from you at 817-438-1700. Customer satisfaction is the goal and if you need additional vehicle information, give us a call. Thank you, David Cheney, General Sales Manager

February 23, 2025

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I will continue to send anyone needing a reliable and safe car to Five Star Subaru. More

by CCOX12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles

Feb 24, 2025

Five Star Subaru of Grapevine responded

CCOX12, Thank you so much for your continued trust and for recommending Five Star Subaru! We're committed to providing reliable and safe vehicles, and we're grateful for your endorsement. Reach Hayden and Shane any time at 817-438-1700. Safe travels! Take care, David Cheney, General Sales Manager

January 29, 2025

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Worked with James "Chief" Inim. Good man, enjoyed my time with Chief. Made the buying experience enjoyable. More

by jwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim

Jan 29, 2025

Five Star Subaru of Grapevine responded

Jwood, It was our pleasure to help you purchase your Jeep at Five Star Subaru. Chief is dedicated to our customers and additional questions are welcomed at 817-438-1700. We are now focused on your driving experience. Thank you for your business and endorsement. Best regards, David Cheney, General Sales Manager

January 21, 2025

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Employee Rating

David and Shane were great and made the whole experience easy and fast. I was very happy with the car and the experience. More

by MSHAUGHNESSY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Steve Lennon

Jan 22, 2025

Five Star Subaru of Grapevine responded

MSHAUGHNESSY1, Thank you for endorsing your shopping experience at Five Star Subaru. David, Shane, Steve, and I welcome you to call 817-438-1700 should you need additional information about your car. Complete customer satisfaction is the goal. Best regards, David Cheney, General Sales Manager

January 19, 2025

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This is the best dealership I have worked with for selling, buying, and service. No-nonsense, honest, and great communicators all. Have recommended them to several people already. More

by KRISTINDENVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Jan 21, 2025

Five Star Subaru of Grapevine responded

KRISTINDENVER, Congratulations on your new car! Providing exceptional customer service is our top priority at Five Star Subaru, and we're delighted to know that you felt well-taken care of. Reach David, Shane, or me at 817-438-1700 if you need our vehicle advice. We hope you enjoy your new ride! Best regards, David Cheney, General Sales Manager

January 13, 2025

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My experience was amazing and everything was clear. Dayton was very helpful regarding my options and he explained everything about the car that I purchased he is very patient. The financial office and More

by ALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Five Star Subaru of Grapevine responded

ALI, Your satisfaction is our top priority at Five Star Subaru, and we strive to provide every customer with a clear, transparent, and enjoyable car-buying experience. We are grateful for your positive feedback regarding Deyton and Scott. Don't hesitate to reach out to 817-438-1700 for advice about your new car. Congratulations! Thank you, David Cheney, General Sales Manager

January 10, 2025

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Trustworthy reputable dealership. Professional and courteous salespeople. Would definitely recommend for a great carbuying experience.. More

by MACHALA.TIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2025

Five Star Subaru of Grapevine responded

Thank you, MACHALA.TIM, so much for your kind words and positive review! We are thrilled to hear that you had a positive car-buying experience at Five Star Subaru. We strive to provide all our customers with a professional visit, and we welcome your Subaru questions at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

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