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Shane Dobert
Shane Dobert
Service Advisor
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
82 Reviews
82 Reviews
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82 Reviews of Shane Dobert
January 14, 2026
Excellent communication on what my vehicle needed and a timeline, they have my business from now on timeline, they have my business from now on More
by kgginger11
Verified CustomerOther Employees Tagged: Floyd Pilley, Sean Pierce, Joe Wachner
January 12, 2026
I received timely service. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. More
by ehill96@hotmail.com
Other Employees Tagged: Jimmy Stancil, Floyd Pilley, John Bennett, Sean Pierce, Dan Lichtman, Nick Wilson, Joe Wachner
December 25, 2025
Easily made the appointment. They handled the routine maintenance and the outstanding recall matters in a reasonable amount of time. Dealership was very clean and the service de They handled the routine maintenance and the outstanding recall matters in a reasonable amount of time. Dealership was very clean and the service dept staff was very friendly More
by Stantonlaw500
Other Employees Tagged: The woman in the service dept. I can’t recall her name. She was great
December 18, 2025
Arrived ahead of schedule for 1st oil change/maintenance, scheduled for 10:15,they did not take car back until 11:45.Manager was in meeting, I wasn't happy about waiting 1 1/2 hours,they need to work on sch scheduled for 10:15,they did not take car back until 11:45.Manager was in meeting, I wasn't happy about waiting 1 1/2 hours,they need to work on scheduling and keeping appointments. More
by Mfpscp11394
December 13, 2025
The guy that checks you in is always very nice nice and they are very prompt.. they are very prompt.. More
by giselersmith
Other Employees Tagged: Sean Pierce, Joe Wachner
December 09, 2025
Great service friendly people not a long wait. Very nice service writers and techs. Joe the service manager is absolutely awesome Very nice service writers and techs. Joe the service manager is absolutely awesome More
by Mahyhassan1220
Other Employees Tagged: Jimmy Stancil, Floyd Pilley, Dan Lichtman, Nick Wilson, Joe Wachner
December 08, 2025
Everything went as requested. Thank you very much. Keep doing what's right for customers. Thank you very much. Keep doing what's right for customers. More
by Reubenrby
Other Employees Tagged: Sean Pierce, Joe Wachner
December 06, 2025
Everyone is very nice and polite. But I left extremely frustrated in the service. My next car will certainly not be Hyundai. Rather , I will not own another hyundai vehicle after my c But I left extremely frustrated in the service. My next car will certainly not be Hyundai. Rather , I will not own another hyundai vehicle after my car problems and hearing the issues other consumers were in for. More
by Dafonsois
Other Employees Tagged: Floyd Pilley, Sean Pierce, Joe Wachner
December 05, 2025
I'm really wishing I purchased my vehicle at Priority instead of Southern. This dealership takes a long time to perform service. I do not understand why it takes over 2 hours to do an oil change with an instead of Southern. This dealership takes a long time to perform service. I do not understand why it takes over 2 hours to do an oil change with an appointment. This is my second time getting service done with this dealership. I wish I would not have gotten the service plan through them. I've dealt with Priority for over 10 years and never had this experience. Please do something to address this. Customer service is good and the people are polite. It just takes so long with an appointment. More
by chicopollard
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