Shane Dhanani
Service Advisor
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
92 Reviews
Write a Review92 Reviews of Shane Dhanani
February 28, 2026
We were treated with the utmost form of superb customer service coupled with first class service and professionalism. The integrity of staff contact was exceptional. service coupled with first class service and professionalism. The integrity of staff contact was exceptional. More
Other Employees Tagged: Shane Dhanani
February 24, 2026
Grace has been extremely helpful each time I get service here. She is attentive and goes above and beyond to get items covered through my extended warranty. here. She is attentive and goes above and beyond to get items covered through my extended warranty. More
Other Employees Tagged: Grace Albright, Dee Manning, Lorianna Goszkowicz
February 23, 2026
I took my car in for a diagnostic to find out why it was intermittently not starting as no other repair shop seems to be able to have figured out why I figured the dealership should be able to. I got the re intermittently not starting as no other repair shop seems to be able to have figured out why I figured the dealership should be able to. I got the report from the dealership as to what was wrong which included cabin air filter, battery needs to be replaced, oil, change, spark plugs, etc. they claimed my car needed all of these things what they did not know is that another dealership in another state had already done these things in the last few weeks, when I questioned them as to whether or not they actually looked at these items they said yes I then proceeded to show them the receipts that within the last two weeks these things had already been done on my car. No apologies, nothing just ok well your car is ready for pick up. Clearly they did not check a thing and made up things to “repair”. Needless to say I am never returning to them. More
Other Employees Tagged: Grace Albright, Dee Manning, Lorianna Goszkowicz
February 17, 2026
Supposedly scheduled for oil change tire rotation and new wiper blades. when I got there told that it was my check in time. 3 1/2 hours later finally got out of the waiting room and into my car. Got home and wiper blades. when I got there told that it was my check in time. 3 1/2 hours later finally got out of the waiting room and into my car. Got home and found a recall notice from Hyundai telling me to park my car outside, away from buildings because the trailer hitch installed by the dealer could start fire. Not one mention of this at the dealership, In addition was told that if someone came in before me and wanted to add things they come first. Rating work poor since they did not inform me of recall and could have disconnected the hitch wiring to safeguard myself and the vehicle. More
Other Employees Tagged: Grace Albright, Dee Manning, Lorianna Goszkowicz
February 06, 2026
The staff and service were not outstanding and I would highly recommend anyone to receive service from this establishment. highly recommend anyone to receive service from this establishment. More
Other Employees Tagged: Joe Wachner , Sean Pierce
February 03, 2026
Excellent customer service happens here! Making my appointment was very easy and transaction was great and I would recommend this dealership Making my appointment was very easy and transaction was great and I would recommend this dealership More
Other Employees Tagged: Joe Wachner , Sean Pierce
January 24, 2026
Everyone was very friendly and helpful. I am very glad that I chose this dealership! I am very glad that I chose this dealership! More
Other Employees Tagged: Joe Wachner , Sean Pierce, Salesman Justin also helped me

