Shane Bloemke

Shane, the service manager has handled many problems for me with amazing dedication to getting the best result for the customer. From routine smaller jobs to a very complicated analysis of my Corvette tires me with amazing dedication to getting the best result for the customer. From routine smaller jobs to a very complicated analysis of my Corvette tires, which resulted in Michelin, providing us new tires at no charge. Recently had some warranty work done on my Buick for the airbag. They did a great job Dominic. My service advisor took care of everything. Everyone there is super helpful. Obviously they’re getting great leadership and they found people that are dedicated to helping their customers. More

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It is hard to convey just how much this dealership sucks. Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a hand Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a handy list of Gee dealerships on their website so you know who to avoid. The saga of how many ways they screwed up is too long to recount here so I'll just hit one of the most egregious instances: My truck was in for warranty repair. The condition it was brought in for was the battery was dead and would not take a charge or jump. After they had the truck for a couple weeks with no update I gave them a call. The person who answers the phone in their service dept is trained to not actually put you through to anyone. He repeatedly refused to put me through to my service advisor or his voicemail and said I would get a call back. I never got a call back, so tried again a week later. Same result and waited five days for a call back which never came, so I went down to see what the heck was going on. At this point the service advisor claimed they couldn't recreate the battery drain and the truck was starting fine. After a bit of back and forth about why they had my truck for a month and I was never notified of this, I said fine give me back my truck. The service advisor said to give him some time to print out paperwork and another service advisor said he would pull the truck around. After I'm standing there for awhile I realize "the truck should be pulled around by now" so I walked outside to where I knew it was parked on the side of the building. There they were, trying to jump my truck after they "couldn't recreate the battery drain". They were just trying to jump it and send me on my way! Once I started dealing with the service manager Shane I figured things would get better: no, he is setting the example that the other guys follow. The comfort level he has when lying to your face, when both of you know he is lying, is really quite impressive. If you are forced to do business here, make sure what you are getting in writing matches what you are being told! I'd suggest going in weekly and asking for a written update on your vehicle. If your vehicle is under warranty look carefully at the dates on the documents; they are not above doing some fudging there either. Good luck. More

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Logan ROCK STAR not enough stars here to be given . ! Really professional, took care of all my needs, he is educated about the cars on the lot, especially mine , and has a nice test run to drive on!! So ! Really professional, took care of all my needs, he is educated about the cars on the lot, especially mine , and has a nice test run to drive on!! So helpful made the process quick easy and washed my car too . Great team to work with what a privilege. Thank you Rachel ❤️ More

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very friendly with very fast and very good service clean waiting area with coffee and tv water and restroom waiting area with coffee and tv water and restroom More

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Service department is great. I had an appointment and was running early the day of the appointment. I called and they were able to take me earlier in the day allowing me to have I had an appointment and was running early the day of the appointment. I called and they were able to take me earlier in the day allowing me to have the rest of my day. Quick in and out. More

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Samantha was fantastic. She answered all of my questions and was really great about giving updates while my vehicle was in for service! She answered all of my questions and was really great about giving updates while my vehicle was in for service! More

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I always get top notch service from Samantha when I take my cars in for service. I appreciate all she does. my cars in for service. I appreciate all she does. More

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