ShaikIm Jenks

Or sales person was excellent. Really positive experience. Would use LouSohb again in the future. Really positive experience. Would use LouSohb again in the future. More

by r_bierschenk Verified Customer Verified Customer

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Great service. Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it set up properly. More

by bbrandta Verified Customer Verified Customer

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It feels like the bare minimum. For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teet For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teeth both times to even give information and the first time I was told it was on because I was overdue for oil change which was not the case. More

by export04 Verified Customer Verified Customer

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I was told on the phone while making an appointment for my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and t my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and they did not know who would've told me that over the phone. More

by srs Verified Customer Verified Customer

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Great service and sale rep (Alexis). We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. T We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. The Service Department is friendly and responsive. More

by vacommish Verified Customer Verified Customer

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Excellent costumer service . I make an appointment and get there early and did not complain and take my car.. last than 30 Min my car was rready . I make an appointment and get there early and did not complain and take my car.. last than 30 Min my car was rready . More

by Denise bastos Verified Customer Verified Customer

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tough to get in touch with a service manager to get response for service update. response for service update. More

by reviewer Verified Customer Verified Customer

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They were very professional and respectful of my time. Answered all my questions, very responsive to my needs. Answered all my questions, very responsive to my needs. More

by lalitb12345 Verified Customer Verified Customer

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Went in due to a check engine issue. They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! More

by citybubba Verified Customer Verified Customer

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My whole purchase was done at home and was a great experience. After my local dealership didn’t want to find the car in the color I wanted Lou Sobh found the car and gave a better price. experience. After my local dealership didn’t want to find the car in the color I wanted Lou Sobh found the car and gave a better price. More

by Jhill1724 Verified Customer Verified Customer

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