Dealership Experience
4 yrs, 3 mos
12 Reviews
Write a Review12 Reviews of Shahbaz Marediya
September 28, 2024
Worst dealership I have ever been to. Awful customer service. They don't clear terms and conditions before buying car. Don't book your car in advance. Make sure don't put your deposit mor Awful customer service. They don't clear terms and conditions before buying car. Don't book your car in advance. Make sure don't put your deposit more than $250, if you put more deposit you had to lose your deposit if things doesn't go as planned. They change statements for car delivery ask you to choose color to get you fast delivery which they can't fulfill. Rather than sympathize or finding solutions for customers situation they told me that I'm harassing their employees by asking questions. Never expected this reputable brand like Toyota. I would never recommend this dealership. They approve finance for non eligible files without customers consent. This dealership has low standards. Please do yourself a favor and don't buy car from this dealership. More
Other Employees Tagged: Md Ashiqur Rahman
January 27, 2024
A real cheater. .. stay away from this guy and this dealership. When I asked about buyout at my lease end, he told me that that since am a customer there he would cha .. stay away from this guy and this dealership. When I asked about buyout at my lease end, he told me that that since am a customer there he would charge me admin fee of $500, compar More
January 24, 2024
I thank you them. They are very helpful and friendly. I totally recommend them for all They are very helpful and friendly. I totally recommend them for all More
Other Employees Tagged: Mansour Boufi
July 27, 2023
Terrible person, lied about paying off the car loan early so he can keep his commission. Sold me a faulty car and stopped responding to my messages so he can keep his commission. Sold me a faulty car and stopped responding to my messages More
Other Employees Tagged: Abbas Sumra
November 30, 2022
The staff at Scarborough Toyota went above and beyond to help me buy my first car. After my inquiry about a vehicle, Shant reached out and kept in touch with me whenever a vehicle came in that matched my re help me buy my first car. After my inquiry about a vehicle, Shant reached out and kept in touch with me whenever a vehicle came in that matched my requirements. His exceptional customer service skills shone when he was able to deliver in less than a month. Shabaz, the Finance Manager worked with us to sure we were comfortable with the terms, and helped us finalize everything quickly and conveniently via the phone and email as we were out of the county. Finally, Hassaan was very professional, personable and efficient. Thank you for your excellent customer service and exceeding all of my expectations. Sue-Anna. More
Other Employees Tagged: Shant Kandilian , Hassaan
January 25, 2022
I had a wonderful experience purchasing a used vehicle. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. was very thorough and knowledgeable. Shahbaz was a I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. was very thorough and knowledgeable. Shahbaz was able to find me a vehicle that suited my needs. IT was my 2nd car from Scarbrough Toyota Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership and shahbaz as excellent and knowledgeable customer services More
January 18, 2022
I did not have the best experience you could say at Scarborough Toyota when I went to visit their dealership. I was helped by a really nice sales representative that, I’ll be honest, I could tell she w Scarborough Toyota when I went to visit their dealership. I was helped by a really nice sales representative that, I’ll be honest, I could tell she was new, so of course I was more patient with her when she had to ask her manager several questions. However, to the best of her abilities it seemed she answered all my questions and gave my good advice. My issue however was with the management team. They basically told me that unless I was willing to sign papers ok my visit that day, they wouldn’t even seriously talk to me and ended my appointment when I said I was still shopping. I’ll be pretty honest in saying that the appointment wasn’t even going that bad until I saw what their quote was and because it was too high, I showed them a quote I got from another Toyota dealership. That was when the appointment started to go down hil. They didn’t seem to like the idea that I had gone shopping to other dealerships and checked to see what rates I could get. I mean, isn’t that basic shopping? You look for the best price and interest rate and incentives you’re offered and make a decision that way? Anyways, when I was called and texted back asking about what my decision was going to be, I was so surprised. I told them exactly why I wouldn’t bring my business to Scarborough Toyota and all they had to say was, “Oh that’s unfortunate. Anyways tell me if you need anything else” No sincere apologies, or anything to try to make it right. I mean, maybe I’m just one customer to them and they don’t care but I’m letting you guys know, IF YOU WANT ACTUAL CUSTOMER SERVICE AND WANT TO BE TREATED LIKE YOU MATTER, DO NOT GO TO SCARBOROUGH TOYOTA!!!!!! More
Other Employees Tagged: Sadaf