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Shady Diab

Overview Reviews (43) Inventory (539)

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Shady Diab

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.1

43 Reviews

Overview Reviews (43) Inventory (539)

4.1

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Shady Diab

April 15, 2026

Dealership Rating

Employee Rating

Salesman Jorge was a really good guy and he was very helpful for the vehicle we were looking for helpful for the vehicle we were looking for More

by pplup

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kerstan Thomas , Jorge Perez Hernandez

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Apr 15, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

We’re delighted you found our team helpful in finding your new Jeep Grand Cherokee L. Congratulations on your purchase and thank you for the five-star rating. We look forward to assisting you again. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 14, 2026

Dealership Rating

Employee Rating

Elijah was awesome but financing gave a whole issue when we were not financially through dodge as well as one of the managers tried bringing us a 4 thousand dollar price that was more then what was agreed a we were not financially through dodge as well as one of the managers tried bringing us a 4 thousand dollar price that was more then what was agreed and we fixed that he just kept repeating I’ve worked with navy fed a lot of times not knowing I work at navy fed and have been a manager for navy fed over seas. Very unprofessional in the end we got what we wanted but am definitely turned off by poor management and bad tactics. Adam Cantu tried to pull a snake move. And Latzu was just complimented. More

by AdamCantudobetterlol

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Dennis Erazo, Latzu Lara, Randle Harrelson, Elijah Torres, Adam Cantu

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April 11, 2026

Dealership Rating

Employee Rating

Everyone was friendly and attentive. They assisted me in finding a deal to fit my needs and anticipated all my needs. They assisted me in finding a deal to fit my needs and anticipated all my needs. More

by MBENNETT7987

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

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Apr 11, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

It’s wonderful to hear that Shady and the team were friendly and attentive during your Chrysler Pacifica purchase. We’re glad we could find a deal that matched your needs and anticipated them. Enjoy your new Pacifica! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 11, 2026

Dealership Rating

Employee Rating

I was satisfied with everything but the offer that was quoted to me for my trade in. quoted to me for my trade in. More

by bjmes2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

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Apr 13, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 02, 2026

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Employee Rating

The process was very simple and straight forward. The dealership as a whole, the salesman and the financing manager were all incredible and professional. The dealership as a whole, the salesman and the financing manager were all incredible and professional. More

by shawnpurdy22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dennis Erazo, Jahmir Desousza

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Apr 02, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for highlighting how smooth the purchase of your new Jeep Gladiator was. We’re delighted our sales and financing teams could deliver a professional and effortless experience. Enjoy every mile in your Gladiator. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 01, 2026

Dealership Rating

Employee Rating

Oscar was awesome! !! Good job Oscar!! Very impressed!! thanks again Oscar made it happen. The job was great. And the Dealership. !! Good job Oscar!! Very impressed!! thanks again Oscar made it happen. The job was great. And the Dealership. More

by stephanie.ann81

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

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Apr 01, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback. Shady and our team are delighted to hear your new Ram purchase was smooth and enjoyable. We look forward to helping you again when the time comes. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 20, 2026

Dealership Rating

Employee Rating

Very nice to work with and very helpful with all of the questions I had questions I had More

by cesar_carrera

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Regan Ramey, Kerstan Thomas

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Mar 20, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Regan was happy to help answer all your questions during your Dodge Durango purchase. Enjoy your new Durango and let us know if you need anything else moving forward. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 19, 2026

Dealership Rating

Employee Rating

'It's like they cared, comin from a guy payed not to give a f u c k ??r emotions, they were c??l, could have more selections in drinks???? a f u c k ??r emotions, they were c??l, could have more selections in drinks???? More

by iskomapa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

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Mar 19, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Hearing that Shady and the team made you feel genuinely cared for is wonderful. We appreciate the note about adding more drink choices so we can improve. Congratulations on your new Ram and thanks for the glowing review. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 15, 2026

Dealership Rating

Employee Rating

The gentleman were very informative. They answered every question I had. The staff was very kind and knowledgeable. They answered every question I had. The staff was very kind and knowledgeable. More

by clarissacorlett

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

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Mar 15, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

It’s wonderful to hear our team was informative, kind, and knowledgeable throughout your experience. Thank you for choosing the new Jeep Grand Cherokee L and for your five-star review. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 06, 2026

Dealership Rating

Employee Rating

Helpful and efficient I did not walk in expecting to by a car but the dealers were so helpful that I could not resist. car but the dealers were so helpful that I could not resist. More

by ingle_christian

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

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Mar 06, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate you sharing your experience, and we’re glad Shady and our team could make the process so seamless that you chose a new Jeep Compass. Enjoy the drive, and let us know if you need anything in the future. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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