Shadi Moghadam
Shadi Moghadam at Fletcher Jones Motorcars
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Shadi Moghadam

Finance Manager

Fletcher Jones Motorcars

3300 Jamboree Rd.
Newport Beach, CA 92660

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28 Reviews

I look forward to assisting you with all your Mercedes-Benz needs.

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28 Reviews

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28 Reviews of Shadi Moghadam

July 26, 2023

Dealership Rating
Employee Rating

Best buying experience ever! !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they ar More

by KATHLEENCLARK1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamel Stewart , Alex & Max

January 04, 2023

Dealership Rating
Employee Rating

Fletcher Jones Newport Beach has a great selection of cars and great customer service experience with Kevin Sierra More

by Rema.Awad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sierra

Jan 06, 2023

Fletcher Jones Motorcars responded

Hi Rema, Thank you for your kind and positive comments and also for your 5 star rating! Our team enjoyed reading that Kevin Sierra provided you with great customer service during your recent experience at FJM. Thank you for your business and congratulations on your new Mercedes Benz! Enjoy every mile! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

January 03, 2023

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Employee Rating

On 11-25-2023, we visited FJ Mercedes and ended up trading in our 2021 GLA with a 2023 GLA with a few more features that we need. As always FJ Mercedes is always nice, clean and professional. This rev More

by Gnguyen2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Mehrina, Steven KIm , Austin Real, Payden Evans

Jan 06, 2023

Fletcher Jones Motorcars responded

Hi Ginguyen2005! Thank you for taking the time to update your review and for the 5 star rating! We are very pleased to have been able to rectify your situation and concerns and make sure you are happy again! Thank you for your continued loyalty to FJM. All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

December 17, 2022

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Employee Rating

So Far for me, Service Fantastic, Sales no. I recommend for service not for sales. More

by torchddds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontikos, Steven KIm , Whom ever processed the DMV there

Dec 20, 2022

Fletcher Jones Motorcars responded

Dear Torchddds, Our reviews and ratings are very important to us. We are pleased that you love our service department but are disappointed that you have a problem with sales. Please reach out to me directly so I nay have an opportunity to find out what happened and why you feel this way. You can reach me at abuccola@fjmercedes.com. Most Sincerely, Alicia Buccola Guest experience Manager Fletcher Jones Motorcars

September 16, 2022

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Employee Rating

First class all the way! Unbelievable service! From the sales team, to the general sales manager Ed, I was treated like royalty! Good job, Fletcher Jones! More

by enas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Fletcher Jones Motorcars responded

Hi Enas! What a fantastic review! Thank you for sharing and for your 5 star rating! Our team was thrilled to read that you were treated like royalty with unbelievable service by Ed and the entire sales team! We are grateful for the opportunity to serve you and we look forward to doing so for many years to come! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

September 15, 2022

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Employee Rating

Top service, so many options, and Ed’s team knowing how meet your needs , and make it fast and quality More

by Gulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Kogan, Kris Masci

Sep 20, 2022

Fletcher Jones Motorcars responded

Hi Gulo, Thank you for your positive comments and 5 star rating! Our team was very pleased to read that Ed and his staff all were able to meet your needs and also provided you with fast and quality service! We are grateful for your business and we look forward to serving you again in the future! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

September 11, 2022

Dealership Rating
Employee Rating

I had an amazing 5 star experience! Shadi was friendly, knowledgeable & very transparent. She also is a team player. All my future leases will be at this dealer. Thank you! More

by Caliegirl99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike McMullen

Sep 14, 2022

Fletcher Jones Motorcars responded

Hi Calie! Thank you very much for your 5 star rating and kind comments! Our team was delighted to read that Shadi created a wonderful experience for you by being friendly, knowledgeable, transparent and a team player! We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your new Mercedes Benz lease! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

July 20, 2022

Dealership Rating
Employee Rating

Shadi was one of the most pleasant person and the experience was wonderful Thank you More

by Kharvey29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Mellati

Aug 31, 2022

Fletcher Jones Motorcars responded

Hello Kharvey29, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Shadi and Reza. Your recommendations are truly a gift. Congratulations on your purchase! Happy Motoring, Alicia Buccola Guest Experience Manager

Jul 20, 2022

Kharvey29 responded

Reza was wonderful as was Shadi. Both made the purchase a wonderful experience

June 18, 2022

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Employee Rating

Our salesperson Bill Hardy is THE BEST ~ he cares about his customers and embodies a truly kind and humorous AND professional nature. We will be a returning customer. More

by artjnky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hardy

Jun 23, 2022

Fletcher Jones Motorcars responded

Hi Artjinky! Thank you kindly for your positive comments and 5 star rating! Providing excellent customer service for all of our guests is our highest priority! Our team was very happy to read that Bill Hardy was not only humorous and professional but also that he is kind and truly cares about his guests! We are thankful for the opportunity to serve you and we look forward to serving you for many years to come! Congratulations on your new Mercedes Benz! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

March 29, 2022

Dealership Rating
Employee Rating

Paul and Chris Gulo of the executive team were fantastic. Experienced, professional and personable. They made the entire car leasing experience a pleasure for my daughter and our family. I cannot recommend More

by Alohacal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Fletcher Jones Motorcars responded

HI Alohacal! What a fabulous review! Thank you for sharing and for your 5 star rating too! Our team was thrilled to read that Paul and Chris Gulo provided your daughter and entire family a pleasurable experience when getting your new car! We are truly grateful for your loyalty and recommendations! Congratulations on your newest Mercedes-Benz! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

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