Seth Hinton

We purchased a new KIA Telluride in October, 2023 and love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replace love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replacement trim and when we call told parts haven't arrived yet. Now the remainder of the trim in two other locations is falling off. We have made multiple calls only to be told you can't fix until parts come in. I called KIA customer service (corporation not you) and they said they couldn't help me without parts numbers. Referred them to you for that and never heard back. Called Raleigh several times again and again. You haven't been an advocate for us and we feel we need to go to NC State Consumer affairs for assistance. We would be happy to speak with Anderson management that has authority to help us but haven't been able to get passed the pretorian guard by phone. Nancy & Gordon Wallace More

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It was a well organized, loving, hoping and thriving dealership that helped me find my car! dealership that helped me find my car! More

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Great customer service and very knowledgeable on the vehicles at the dealership Great financing options. vehicles at the dealership Great financing options. More

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Our Sales Rep Jermaine White was wonderful to work with. I would recommend him highly. I would recommend him highly. More

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Everyone in the dealership made it easy! ! Ask for CJ Cotton(salesman). Great deals! Great atmosphere! ! Ask for CJ Cotton(salesman). Great deals! Great atmosphere! More

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Was treated kindly and CJ processed my order efficiently. I also appreciate the delivery service they provided. I also appreciate the delivery service they provided. More

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The best buying experience ever! A smooth process and no pressure whatsoever. The saleswoman anticipated my needs and actually listened. A rare experience these days! I will be reco A smooth process and no pressure whatsoever. The saleswoman anticipated my needs and actually listened. A rare experience these days! I will be recommending Kia of Raleigh to everyone! More

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Oscar and Ericson (along with Seth) took great care of me and helped me drive off in the car I wanted! They stayed late, were extremely kind, and made sure everything went smoothly. Very easy lease process. and helped me drive off in the car I wanted! They stayed late, were extremely kind, and made sure everything went smoothly. Very easy lease process. More

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Dealing with Ericson was fine. He was nice and accommodating. Also had a positive experience with Marcus and Seth. I have to say we were a little frustrated working with Oscar. I u He was nice and accommodating. Also had a positive experience with Marcus and Seth. I have to say we were a little frustrated working with Oscar. I understand that different people have a different understanding of how the car buying process is, but it appeared that he assumed we were novice buyers. The tone of the conversation seemingly changed when he found out my credit score and the amount of money we were putting down. A very off putting experience. But other than that and learning that the dealer was marking up on cars just because they can, we had a positive experience. More

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Wonderful service and attention. Dominic, Jermaine & Marcus were amazing! They made my experience at Kia the best! Dominic, Jermaine & Marcus were amazing! They made my experience at Kia the best! More

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