Seth Dawson
Seth Dawson at Fitzgerald Chevrolet Frederick

Seth Dawson

Service Director

Fitzgerald Chevrolet Frederick

114 Baughmans Lane
Frederick, MD 21702

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12 Reviews
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12 Reviews

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12 Reviews of Seth Dawson

October 22, 2022

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Employee Rating

Rude! Both the service manager and service advisor were nasty and they were overpriced. Steer clear. Never had such a rude bunch of people at a dealersh More

by Mistyq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

June 06, 2021

Dealership Rating
Employee Rating

Working with Carlos on getting the truck I wanted and getting the monthly payments where I wanted was a very good experience. I would recommend others to Fitzgreald More

by Cookedarryl123
Recommend Dealer
Yes

Other Employees Tagged: Tom Dawson, Carlos Negron , Liubov Shargina

January 29, 2021

Dealership Rating
Employee Rating

Excellent service. Despite it being a busy facility, the service reps are always polite and attentive. I appreciate the extra effort given to wash my Fleet Vehicles which are often quite dirty. Stan Grego More

by sheldon.schwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 31, 2020

Dealership Rating
Employee Rating

We brought our car in for problems starting it and a seat belt light that was on. We were charged $270.00 for separate diagnostic tests and got no answers. This is not an acceptable level of service and we More

by JLZMANNcats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Dawson , Kim Swann

Jan 05, 2021

Fitzgerald Chevrolet Frederick responded

Thank you for taking the time to speak with us last evening about your service visit., we greatly appreciate your feedback. We take this information very seriously and use the feedback to learn, educate, and improve our dealership. I hope I was able to provide a better explanation of the diagnosis process as well as what is needed to repair your vehicle. We will be glad to perform the repairs on your (daughter's) vehicle if you decide to remedy the items we discussed. Please feel free to contact me directly at 240-629-7355 with any questions you may still have. Thank you again and we look forward to providing service for your vehicle/s here at Fitzgerald Auto Mall. -Morven Beverly, Service Manager

December 16, 2018

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Employee Rating

Leasing my third vehicle fro Fitzgerald Auto Mall Jason is by far the best rep I have dealt with in all the years I have been dealing with Fitzgerald. He demonstrated commanding knowledge of the Cadil More

by carlos86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Saville

Dec 19, 2018

Fitzgerald Chevrolet Frederick responded

We appreciate you returning to Fitzgerald Auto Mall once again! We hope Jason provided you an excellent service.

September 09, 2017

Dealership Rating
Employee Rating

They can make it happen! We were thrown into an unfortunate situation my spouse was in an accident and no fault of his own totaled his vehicle we were up against having to ha More

by Needaride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2017

Fitzgerald Chevrolet Frederick responded

Thank you for this great review! I am glad that we were able to help out. Please let us know if we can assist any further.

June 09, 2017

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Employee Rating

Experience with service dept. I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last time I More

by Brenda Butt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Dawson

Jun 16, 2017

Fitzgerald Chevrolet Frederick responded

We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.

February 16, 2017

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Employee Rating

Excellence, Knowledgeable, Professional! I work in the same line of customer service... that being said I am impressed that the same diligence that I provide for my customers was expressed to More

by Jgrandstaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Dawson , Kevin Bull, Jim Harvey, Chris Lertora, Kyle Mantua, Michael Picco, Chuck Rice, Kim Swann, The whole service team

Feb 21, 2017

Fitzgerald Chevrolet Frederick responded

Thank you for the glowing review! We are happy that you love our level of customer service! We aim to please. See you next time.

September 14, 2016

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Employee Rating

Service for my Chevy Tahoe I have owned many different makes/models of cars throughout my lifetime but this is my first time owning a Chevy. And I am thoroughly impressed with More

by LToles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Dawson , Kevin Bull

Sep 14, 2016

Fitzgerald Chevrolet Frederick responded

We are very happy to hear of your great experience with Seth and Kevin at Fitzgerald Auto Mall Frederick! Enjoy your new Chevy!

August 11, 2016

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Employee Rating

Dropping off my Cadillac for a repair!!!! Seth Dawson, the Service Manager at Fitzgerald auto mall in Frederick Maryland and Chuck Rice the Assistant Service Manager have personally been handl More

by titleist44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Rice, Sylvia Westerlund,

Aug 11, 2016

Fitzgerald Chevrolet Frederick responded

That's great! We love to hear from our customers. I will pass on your kind words. Thanks for coming back to us again and again!

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