Service Department | Page 11

They provided great service and the entire team were courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is not in auto mechanic. Thank you. More

by Dominiquevalentin244 Verified Customer Verified Customer

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They take a very long time. I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressur I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressure and had to fill my tires. The tire pressure light was still on, so I called them. I got a very rude receptionist on the phone, I explained my situation to her and her response was “So do you want to bring the car in?” In a really nasty tone. Made an appointment for that Friday, waited there for 4 hours just for them to tell me that all they had to do was fill the tires. My hubby was a mechanic for many years, I am an aircraft mechanic.. I think between the two of us we know how to fill tires. So obviously they screwed up the sensor the first time and didn’t want to say. I have another free service left, but there is no way I will bring my car back there. More

by ADESIMONE129 Verified Customer Verified Customer

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Exactamente me gustó mucho estoy feliz con mi Toyota me encanta súper excitante muy suave encanta súper excitante muy suave More

by tembeleque16 Verified Customer Verified Customer

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The service was good, I was there for routine maintenance and it was as expected. They didn’t try to sell me on any extras. This was my first time coming to this Toyota dealership, we moved and my old one i and it was as expected. They didn’t try to sell me on any extras. This was my first time coming to this Toyota dealership, we moved and my old one is a lot further away. It is a busy location, so prepare to wait. I waited twice as long as I did at the other Toyota dealership. I also had my 2 kids with me. The “children’s room” is disgusting, so avoid that. I was there in the morning and there was crackers on the floor, stains on the carpet and the table looked like it hadn’t been cleaned in over a week. There were no other kids there. Additionally, the toyota bathrooms do not have a changing table. Plan to walk to the dealership next door for that or avoid bringing children if you can. More

by SAK Verified Customer Verified Customer

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I had a good experience ,Judy explained me what do i need to do/follow up for future service.it was better than before , only when i paid credit card why i got surcharge , nobody told me about that to do/follow up for future service.it was better than before , only when i paid credit card why i got surcharge , nobody told me about that More

by kemal Verified Customer Verified Customer

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Needed inspection - found suspension problem - fixed and averted a possible accident - can't be more grateful! averted a possible accident - can't be more grateful! More

by PJKIRSCHBAUM Verified Customer Verified Customer

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I worked with Tasha. As usual, she did a great job communicating to me. She kept me up to date and explained everything that needed to happen to my vehicle. Thank you Tas As usual, she did a great job communicating to me. She kept me up to date and explained everything that needed to happen to my vehicle. Thank you Tasha! More

by jherriot56 Verified Customer Verified Customer

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Close to home. Excellent service. In and out in less than an hour! Comfortable waiting area. Excellent service. In and out in less than an hour! Comfortable waiting area. More

by ftubello56 Verified Customer Verified Customer

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I was promptly greeted by service personal when I arrived at the dealership. the people were ploite,friendly, attentive and efficient. Tasha kept me informed as to the progress of the serice on my car. at the dealership. the people were ploite,friendly, attentive and efficient. Tasha kept me informed as to the progress of the serice on my car. More

by MDT2839 Verified Customer Verified Customer

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Service advisor kept me well informed throughout the entire process. Tech noticed things I did not and the repairs that where done where in a reasonable time entire process. Tech noticed things I did not and the repairs that where done where in a reasonable time More

by FRANK11590 Verified Customer Verified Customer

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