Service Department
Service Department
Subaru of Jacksonville
10800 Atlantic Blvd
Jacksonville, FL 32225
718 Reviews
Write a Review718 Reviews of Service Department
October 30, 2024
Great dealership. Andrew was awesome, super helpful and very knowledgeable. Would recommend him and this dealership to anyone in the market for a car. Andrew was awesome, super helpful and very knowledgeable. Would recommend him and this dealership to anyone in the market for a car. More
Other Employees Tagged: Finance Department, AJ Miller, John Pitts, Andrew Bowman
October 24, 2024
One star because I can't give less. This place is horrible! Do not get service here, went in because my tire pressure light was on they charge a $223.00 diagnostic fee that is not app This place is horrible! Do not get service here, went in because my tire pressure light was on they charge a $223.00 diagnostic fee that is not applied to the service. This is flat out a rip off of the consumer they don't care about their customers just their bottom line. It is an inconvenience but Haninia Subaru of Orange park gives great customer service and does not charge this ridiculous fee that is pure profit for the company. I will never go to this place again and neither will anyone who respects my opinion. Ron Hartsfield More
September 12, 2024
Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They made it a simple experience from start to finish & were always available to promptly answer all my questions. I highly recommend Subaru of Jacksonville. More
Other Employees Tagged: Finance Department, Jerry Johnson, Russell Hyatt, Mike Needham, Kyle Shifflett, Tommy Vergara, Andrew Bowman
September 11, 2024
Jerry was extremely informative and patiently guided an elderly person through the buying experience. He was great at explaining something complicated like Multimedia Touchscreen, and actually breaking it elderly person through the buying experience. He was great at explaining something complicated like Multimedia Touchscreen, and actually breaking it down to simplify it. He started by pairing my iPhone with the screen….then went over everything else. All in all, I enjoyed my time with every person I came in contact with in your amazing new building. More
Other Employees Tagged: Jerry Johnson, Ovidio Cirtina
August 20, 2024
I was very happy with my purchase experience as I was very specific. My salesman, Andrew Bowman, was awesome. Very friendly and great customer service! I highly recommend Drew! Also, there was a problem very specific. My salesman, Andrew Bowman, was awesome. Very friendly and great customer service! I highly recommend Drew! Also, there was a problem with my tires after my purchase but the dealership promptly took care of rectifying the situation above my expectations. My one complaint is with the dealership itself. I walked in the door not only pre-approved but pre-qualified with a lender. I was told by my salesman that the dealership would not blow out my application to a bunch of lenders but if fact the sales department did. Knowing I had a challenging credit situation is why I walked in with a pre-qualified lender. Even with my application being sent out to numerous lenders, the dealership went with my already pre-qualified lender in the end. Several dings to my credit report and numerous contacts from lenders really got my goat. More
Other Employees Tagged: Ryan Munro, Sasia Roundtree, Andrew Bowman , Seth?
July 06, 2024
I love working with this dealership because they have such great employees like Austin Noone. He guided us to the perfect used car for my husband, making us a two Outback family. My 2017 has all the safe such great employees like Austin Noone. He guided us to the perfect used car for my husband, making us a two Outback family. My 2017 has all the safety features and it hasn’t had any problems. I just hope the 2019 is equally reliable. I highly recommend this dealership to all my friends. More
Other Employees Tagged: Mike Needham, Mark Ogden, Jessica Morris , Austin Noone
June 17, 2024
Great buying experience, everyone at the dealership was very professional and courteous. I would highly recommend Subaru Of Jacksonville to anyone looking for a vehicle. very professional and courteous. I would highly recommend Subaru Of Jacksonville to anyone looking for a vehicle. More
Other Employees Tagged: Office Staff, Nando DiPasquale, AJ Miller, Anna Woodward
May 15, 2024
Buying a car is an uncomfortable process. Subaru of Jacksonville made it less so. They had the car that I wanted and the paperwork was processed quickly. I think the ongoing service and custo Subaru of Jacksonville made it less so. They had the car that I wanted and the paperwork was processed quickly. I think the ongoing service and customer care is where they will really shine though. Thank you Van for being so kind. More
Other Employees Tagged: Josh Strickland, Ryan Munro, Anthony Horta, Van Jones
May 05, 2024
Was pleased knowing the process, very helpful and friendly and very patient to help and explain every detail. friendly and very patient to help and explain every detail. More
Other Employees Tagged: Office Staff, Josh Strickland, Sabino Martinez, Parts Department, Ryan Munro, Anna Woodward, Jessica Morris , James Zawacki
April 01, 2024
Very knowledgeable and always willing to help. Can call anytime and Ray will go out of his way to make appointments for you or answer questions Can call anytime and Ray will go out of his way to make appointments for you or answer questions More
Other Employees Tagged: Phil Porter Jr., Ray Powdrell