Service Department

terrible service, had car towed in 4 times for the same problem, charge for service that detected nothing, problem battery, sold me battery that failed over and over, charged for high cost investagation problem, charge for service that detected nothing, problem battery, sold me battery that failed over and over, charged for high cost investagation More

Report | Print

There is a reason people come back to this dealership for their automobiles and service. We have found this Mazda dealership Top notch for quality, professionalism, and service. Our dealer,Ross Haugen has al their automobiles and service. We have found this Mazda dealership Top notch for quality, professionalism, and service. Our dealer,Ross Haugen has always been prompt in finding us the best new and recently almost new car! Thankyou from us to Luther Brookdale Mazda. More

Report | Print

We had a great experience with this dealership. Especially Reggie Thomas. He was outstanding. Answered all of our questions, was honest, professional and knowledgeable. Helped us get the best deal. Especially Reggie Thomas. He was outstanding. Answered all of our questions, was honest, professional and knowledgeable. Helped us get the best deal. Would recommend this dealership and ask for Reggie. More

Report | Print

Professional, friendly, and personable employees who successfully have attained repeat business from me! Chad in sales and Vadim in finance are exceptional. They did an early lease return and new leas successfully have attained repeat business from me! Chad in sales and Vadim in finance are exceptional. They did an early lease return and new lease for me seamlessly, and I will always recommend them. They are not pushy, go out of their way to get to know the customer, and successfully got me into the “right vehicle” for my needs. This is now the 5th Cx5 I have leased from them. Unless the moon falls out of orbit I will always have them be my “go to” dealership! More

Report | Print

I brought my Mazda in because of what I thought was an electrical issue. The problem was it had the wrong battery in it. I also had 4 new tires installed. Very happy with the service from start to finish electrical issue. The problem was it had the wrong battery in it. I also had 4 new tires installed. Very happy with the service from start to finish. More

Report | Print

It was sad that nothing was explained. Also a text was sent when I had a chance a couple hours later to open the text the message is no longer available. The link should last at least a da Also a text was sent when I had a chance a couple hours later to open the text the message is no longer available. The link should last at least a day not a few minutes.I had questions and the female advisor in service was unable to answer the questions then took a guess at what she thought sounded good. It was a nightmare booking the appointment and getting the oil change done which is an easy service order for first time at dealership it was sad More

by azmort76 Verified Customer Verified Customer

Report | Print

Service is very important and they deliver quality services. Nice to have a dealership that’s dependable! services. Nice to have a dealership that’s dependable! More

by guy st Martin Verified Customer Verified Customer

Report | Print

Eric was very attentive and was timely with updates throughout the entire process. Very pleased. throughout the entire process. Very pleased. More

by pjedwards2007 Verified Customer Verified Customer

Report | Print

Very friendly helpful crew. Very knowledgeable about the cat and different options they were able to provide. Very knowledgeable about the cat and different options they were able to provide. More

by MOEKHARRAZI Verified Customer Verified Customer

Report | Print

Alex was very professional and helpful as we were looking for our first family car. We really appreciate all of his help! for our first family car. We really appreciate all of his help! More

by dallmanfamily22 Verified Customer Verified Customer

Report | Print