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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
286 Reviews
4.7

286 Reviews

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286 Reviews of Serra Chevrolet

December 15, 2024

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Employee Rating

Great job. Items were completed sooner than I anticipated. All employees were polite, Knowledgeable and respectful. More

by carolynbmartin
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Workmanship
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Recommend Dealer
Yes
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Dec 17, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Carolyn! We appreciate your kind words and are thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac exceeded your expectations. We strive to provide exceptional service and it's great to know that you found our employees polite and knowledgeable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 15, 2024

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Employee Rating

The service was fast, friendly and comfortable. It was my first experience at this dealership, I highly recommend using this dealership for all your automotive needs. More

by tshayne1988
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Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first experience at Serra Chevrolet Buick GMC Cadillac was fast, friendly, and comfortable. We appreciate your recommendation and look forward to assisting you with all your automotive needs in the future! Sincerely, Your Friends at Serra Jackson

December 15, 2024

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Employee Rating

They have always been polite and extremely conscious work ethics. I’ve always been treated with the utmost respect!. More

by ruji2maw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse, Jaxon and others of which I do not know their name

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Dec 17, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your positive experience with Serra Chevrolet Buick GMC Cadillac. It’s wonderful to hear that you have felt respected and valued. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

December 15, 2024

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Employee Rating

They always do amazing work on my car. They are the only people I trust with my Kia! They’re always knowledgeable about what they’re doing and great at explaining everything. More

by kaylarednour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you trust Serra Chevrolet Buick GMC Cadillac with your vehicle and appreciate our team's knowledge and explanations. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

December 12, 2024

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Employee Rating

Service was great from start to finish! Highly recommend Serra Chevrolet in Jackson. Really enjoying my KIA! More

by ttbabygirl01
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Finance Experience
Recommend Dealer
Yes
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Dec 12, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team at Serra Chevrolet Buick GMC Cadillac in Jackson. It's fantastic to know that you're enjoying your KIA! We appreciate your recommendation and look forward to welcoming you back in the future. Safe travels! Sincerely, Your Friends at Serra Jackson

December 11, 2024

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Employee Rating

Just dropped off for oil change, went to work and it was ready by lunch for me to pick up. Service was great More

by carla9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

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Dec 12, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil change was completed efficiently and that you had a great experience with our service at Serra Chevrolet Buick GMC Cadillac. We appreciate your business and look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

December 10, 2024

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Employee Rating

Great service. Our salesman was awesome. With that being, everyone was very easy to work with the process to buy the car This was the sixth vehicle we bought there. More

by vickyl.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Warren

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Dec 11, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Vicky! We truly appreciate your continued trust in Serra Chevrolet Buick GMC Cadillac after your sixth vehicle purchase. We're thrilled to hear that you had a great experience and that our salesman and team made the process easy and enjoyable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 08, 2024

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Employee Rating

They are awesome to work with. Very understanding and will find what you need and help with what you need also. More

by overton891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words and are delighted to hear that you found us at Serra Chevrolet Buick GMC Cadillac to be understanding and helpful. We strive to meet our customers' needs and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

December 04, 2024

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Employee Rating

The service dept did a good job of taking care of a recall issue. In and out quickly. Thanks More

by wtfsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback! We're glad to hear that our service department was able to efficiently handle your recall issue. At Serra Chevrolet Buick GMC Cadillac, we strive to provide quick and quality service to our customers. We appreciate your support and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

December 04, 2024

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Employee Rating

Wait time was reasonable. Service men were caring and we were told all aspects ts. More

by joanpman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your feedback about the reasonable wait time and the care our service team provided at Serra Chevrolet Buick GMC Cadillac. It's great to hear that you felt well-informed about all aspects of the service. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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