Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
373 Reviews
4.7

373 Reviews

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373 Reviews of Serra Chevrolet

July 04, 2025

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Employee Rating

I had been looking at Buick Enclaves, GMC Acadias, and Chevy Traverses ( mainly the Enclaves ) on websites all across West Tennessee and Western Kentucky. I found two Eclaves that I liked on the Serra of More

by solds_46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for sharing your experience with us! We're glad that you found the perfect Buick Enclave and that Laura, David, and Jason provided you with exceptional service throughout the process. It's great to know that this is your third vehicle purchase from Serra Chevrolet Buick GMC Cadillac and that you have been pleased with each one. We appreciate your loyalty and look forward to welcoming you back for any future needs. Sincerely, Your Friends at Serra Jackson

July 02, 2025

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The overall experience was good. The one gentleman that checked us in was unorganized and confusing. More

by deicequeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback regarding the check-in process and we're glad to hear that your overall experience at Serra Chevrolet Buick GMC Cadillac was good. If you have any further feedback or wish to discuss your experience in more detail, please feel free to contact us. Sincerely, Your Friends at Serra Jackson

June 30, 2025

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DO NOT TRADE OR BUY! !!! BAD! Purchased 2025 GMC Yukon Elevation on 3/28. Three repair visits between 2/28 and 4/17 for the same issue. Should be covered by TN Lemon Law. More

by sudberrybuyandsell
Recommend Dealer
No

Other Employees Tagged: Wilson Croom

Jul 01, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Our team has acknowledged this review.

June 26, 2025

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Employee Rating

Great variety, no hassle sales team, Service was great . Leah was very helpful and I will be back again to buy from her More

by edwardtmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hamady, Leah was amazing

Jun 26, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Edward! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac. It's fantastic that Leah was able to assist you and make your visit enjoyable. We look forward to welcoming you back for your next purchase! Sincerely, Your Friends at Serra Jackson

June 22, 2025

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Employee Rating

Dealership is friendly, nice environment. Answered all questions. All employees work as a team. Assisted with things even after the purchase was complete. Would definitely recommend More

by ayo_shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hamady, Caleb.

Jun 22, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Shawn! We're thrilled to hear that you found Serra Chevrolet Buick GMC Cadillac to be a friendly and supportive environment. Our team takes pride in working together to ensure that all your questions are answered and that you feel well taken care of, even after your purchase. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, Your Friends at Serra Jackson

June 20, 2025

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Employee Rating

Joe Rice is an absolute pleasure to work with, everything couldn’t have been any smoother! More

by ewisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hamady

Jun 20, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Joe made your experience so pleasant and smooth. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and it's great to know we succeeded. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

June 09, 2025

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Employee Rating

The staff is awesome and always so helpful. I bought my car from them and highly recommend anyone to do the same. More

by lisachibbaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Lisa! We’re thrilled to hear that you had a great experience with our staff at Serra Chevrolet Buick GMC Cadillac. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

June 07, 2025

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Employee Rating

Everyone was very helpful and knowledgeable! Any questions I had they were able to answer. More

by abbeyfloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince

Jun 08, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac was able to assist you with your questions and provide helpful information. We strive to offer exceptional service and look forward to welcoming you back! Sincerely, Your Friends at Serra Jackson

June 06, 2025

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Employee Rating

Great customer service! Dustin took care of me when I purchased my Telluride. It was a great experience More

by adrian.johnson411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin

Jun 06, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Adrian! We're pleased to hear you had a great experience purchasing your Kia Telluride with us at Serra Chevrolet Buick GMC Cadillac. Dustin will be glad to know he made a positive impact. We appreciate your feedback and look look forward to welcoming you back again soon. Sincerely, Your Friends at Serra Jackson

June 05, 2025

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Employee Rating

Was disappointed that it took so long to find problems was satisfied with end result More

by struder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We appreciate you sharing your experience, and we're glad to hear you were satisfied with the end result. At Serra Chevrolet Buick GMC Cadillac, we strive to improve our processes and ensure all our customers have a positive experience. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to see you again soon! Sincerely, Your Friends at Serra Jackson

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