Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
334 Reviews
4.7

334 Reviews

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334 Reviews of Serra Chevrolet

March 27, 2025

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Employee Rating

Thankful they took the time to complete and test the replacement part before handing back to me. It took longer but I do feel more confident. More

by janeanndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your thoughtful review! We're glad to hear that you appreciate the extra time we took to ensure the replacement part was tested thoroughly. Your confidence in our service at Serra Chevrolet Buick GMC Cadillac means a lot to us. We look forward to seeing you again for any future needs! Sincerely, Your Friends at Serra Jackson

March 25, 2025

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Good service everyone was polite and courteous service time was adequate and friendly as always More

by bwilson3274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide polite and courteous service, and we're glad to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 25, 2025

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Thanks to all that was able to make this purchase possible, it was a verry easy process and without all of the back and forth that usually happens with other dealerships, I was greeted with waiting s More

by bobbyst
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, for your wonderful review! We're thrilled to hear that your experience with us at Serra Chevrolet Buick GMC Cadillac was easy and enjoyable, especially regarding the 2024 GMC Denali. Brian will be glad to know he made a positive impact on your purchase process. We appreciate your business and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

March 22, 2025

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I don't choose to respond to this question, my rating state my opinion, Thank you More

by davidgargas
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Recommend Dealer
Yes

March 21, 2025

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They were awesome and well managed! Our manager was extremely nice and took great care of us. More

by baileighhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our manager took such good care of you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

March 21, 2025

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Employee Rating

Joe Rice is always a pleasure to work with, I would recommend Serra Chevrolet highly for all your new car needs. More

by randyg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Rice

Mar 24, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Randy, for your kind words and for recommending Serra Chevrolet Buick GMC Cadillac! We're thrilled to hear you had a great experience with us. We look forward to helping you with all your new car needs in the future. Please visit us again soon! Sincerely, Your Friends at Serra Jackson

March 18, 2025

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Employee Rating

Great experience…Stan really took care of me…finished work a lot sooner than I expected. More

by ccrockarell
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stan I service

Mar 18, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Serra Chevrolet Buick GMC Cadillac. It's fantastic to know that Stan took such good care of you and that we were able to complete the work sooner than expected. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 18, 2025

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Employee Rating

Griffin Brown did a great job , very polite and helpful. I will trade at Serra again More

by finchjack
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Griffin provided you with excellent service. Your satisfaction means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

March 16, 2025

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Employee Rating

Great service before, during, & after the sell. Fair competitive pricing. Have traded with these folks for years. Good people! More

by hoyt0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you experienced great service throughout your car-buying journey with us and found our pricing fair and competitive. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson

March 13, 2025

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Everyone was helpful and kind. The job was completed in a timely manner. The waiting area was neat and clean. Coffee was available. Th main restroom was closed due to maintenance b More

by lordonbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be helpful and kind, and that your service was completed promptly. We strive to maintain a clean and welcoming environment for our customers, and we're glad you enjoyed the coffee as well. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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