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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.7
359 Reviews
4.7

359 Reviews

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359 Reviews of Serra Chevrolet

May 23, 2025

Dealership Rating
Employee Rating

This service center has always given exceptional service. If they find anything that may be a problem, they will call me and we can discuss when to take care of it. More

by cbhumphrey1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you are consistently receiving exceptional service at Serra Chevrolet Buick GMC Cadillac. Our team is dedicated to keeping you informed about your vehicle's needs. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

May 23, 2025

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Employee Rating

Serra is the best in the business! Great salesman; great management; great service department! Highly recommend! More

by danielking007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Russell, Jameson Diamond, Jonathan Cox

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May 23, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our sales team, management, and service department at Serra Chevrolet Buick GMC Cadillac. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 15, 2025

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Employee Rating

Very professional and easy to get together with them on the vehicle that I was interested in. More

by James V Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales men.

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May 15, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, James! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac professional and easy to work with. We genuinely appreciate your feedback and look forward to helping you again in the future. Enjoy your new vehicle! Sincerely, Your Friends at Serra Jackson

May 11, 2025

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Employee Rating

I had a $1100 repair job and they didn’t even vacuum my car out More

by willieglofton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 12, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your experience with us. We encourage you to reach out to us directly at Serra Chevrolet Buick GMC Cadillac at your convenience. Sincerely, Your Friends at Serra Jackson

May 08, 2025

Dealership Rating
Employee Rating

David was helpful and accommodating. I am a TECH writer & do not need to use 15 words. More

by keithmbeasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: none

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May 08, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We're glad to hear that David was helpful and accommodating during your visit to Serra Chevrolet Buick GMC Cadillac. We appreciate your business and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

May 08, 2025

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Employee Rating

We had a good experience and the dealership was attentive and easy to deal with. Kia Carnival More

by nathan_reagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Diamond

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May 08, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Nathan! We're thrilled to hear that you had a good experience at Serra Chevrolet Buick GMC Cadillac and found our team attentive and easy to work with. If you have any questions about your Kia Carnival, feel free to reach out. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

May 02, 2025

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Employee Rating

The dealership and salesman did a great job with helping to buy out my Kia lease. More

by rsw419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 03, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac while buying out your Kia lease. Our team is committed to providing excellent service, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 29, 2025

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Employee Rating

We have been a customer for a lot of years now. Serra always delivers top notch customer service. Thank you guys. More

by dlee26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your feedback! We're so happy to know you have been a loyal customer and that Serra Chevrolet Buick GMC Cadillac has consistently provided you with top-notch service. We appreciate your support and look forward to serving you for many more years to come! Sincerely, Your Friends at Serra Jackson

April 29, 2025

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Employee Rating

Payton was great to work with. Great service. Easy to trade in vehicle. Got good value from trade in. More

by jordanwarren98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Payton, Drew

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Apr 29, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Jordan! We are glad to hear your experience with us at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our team made the trade-in process easy and that you received good value for your vehicle. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 29, 2025

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Employee Rating

Very professional and courteous! They quoted us a price and that is what we paid. More

by jglosson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 30, 2025

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're delighted to hear that you found us professional and courteous, and we appreciate your acknowledgment of our transparent pricing. At Serra Chevrolet Buick GMC Cadillac, we strive to ensure an excellent experience for all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

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