Serik Davidson

After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, Aylssa Toliver told me that my total was $167.38. I was informed by her that it would cost $728 to replace the grill. She had me under the impression that the grill would cost $138. When I questioned her she was rude and condescending! I’ve never paid $167,38 for an oil change and a look at a part that might need to be replaced. Please don’t miss inform customers and when they have questions, tell them to “stop and listen to what I’m saying.” This is the worst experience I have ever had at Woods! Aylssa is not nice or helpful! She was deceptive and I spent $167.38 today for an oil change! I feel cheated, deceived and unappreciated as a customer! More

Report | Print

Service was quick, efficient, and the mechanic I dealt with was very personable and professional with was very personable and professional More

Report | Print

Did a great job as always. Fast courteous and in and out!! Thank you so much guys!! Fast courteous and in and out!! Thank you so much guys!! More

Report | Print

Every one is always friendly & professional when taking my car in to do an oil change or other work that it needs, great job! Thanks! my car in to do an oil change or other work that it needs, great job! Thanks! More

Report | Print

Dealership was courteous, prompt and answered the questions i had. The service was completed on time and with care. questions i had. The service was completed on time and with care. More

Report | Print

Easy to get appt. Friendly and fast service . In and out in a timely manner. Friendly and fast service . In and out in a timely manner. More

Report | Print

I chose to bring my car here for maintenance because the previous owner did. Been coming for a couple of years now and they take such great care of me. Always friendly and helpful and they throw in a quic previous owner did. Been coming for a couple of years now and they take such great care of me. Always friendly and helpful and they throw in a quick wash too! More

Report | Print

For me it's the service department, specifically Serik. That guy goes above and beyond every time I'm there. Whether it is warranty related or general service. Guy is an absolute Rockstar. Sales experi That guy goes above and beyond every time I'm there. Whether it is warranty related or general service. Guy is an absolute Rockstar. Sales experience a couple years ago was OK, nothing stellar, finance guy was horrible but he's no longer there so that's a moot point. Service is where it's at though. Comfortable waiting area, open snack vending area where you can purchase items and they have a free area. Keep Serik at all costs, guy is simply amazing. More

Report | Print

The service personnel were friendly and professional and completed my recent oil change within 30 minutes of my arrival. completed my recent oil change within 30 minutes of my arrival. More

Report | Print

Serik in Service is friendly and honest. I am a committed customer of your Service Department because I trust him and I know my car gets taken cared of. See you next time. Thanks. I am a committed customer of your Service Department because I trust him and I know my car gets taken cared of. See you next time. Thanks. More

Report | Print