Sergio Taddeo

I am truly satisfied with my repair experience at your dealership. Sergio was an understanding, knowledgeable, and courteous professional. He organized and oversaw an extensive repair on my Bentley GT dealership. Sergio was an understanding, knowledgeable, and courteous professional. He organized and oversaw an extensive repair on my Bentley GTC from beginning to end More

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Service good communications with the front office needs improvement. No need for 15 words when a few will do improvement. No need for 15 words when a few will do More

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Sergio always does a great job organizing and handling my service maintenance needs. He is the consumate professional and I rate him five stars for all aspects of his job for me. service maintenance needs. He is the consumate professional and I rate him five stars for all aspects of his job for me. More

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Craig is the best. I have owned two flying spurs. I had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that what occurred would not happen again. I thank him for his tremendous expertise and help. Being satisfied with my 2013, I took the plunge and took ownership of a 2021. The difference between the two is like night and day. I love my 2021. Thank you Craig for the awesome service. Richard Topps More

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It is either terrible service or watch out if you don't buy your Bentley from there. I got a flat tire two days after I bought my 2022 Bentley GTC from another dealer. First Q Sergio, the service manager, buy your Bentley from there. I got a flat tire two days after I bought my 2022 Bentley GTC from another dealer. First Q Sergio, the service manager, asked me was whether I bought the car from there. When I said no, he told me that not only did he not have the tire in stock but he couldn't order one for me "because they were on backorder". I asked if he could place an order for me now so I could get in the queue and he said no!!. Really????. - It took me a mere 10 minutes to source one elsewhere!!. (The dealer I bought it from actually offered to send one to me, and the Miami dealer had it in stock). When I asked Sergio if he could put it on if I picked it up in Miami and delivered it to him by 4pm Wednesday, he said he couldn't commit to doing it even on Friday (Thurs was holiday), because he couldn't predict what the schedule might me. How ridiculous is that!. I had to have the car taken to Miami Wednesday (Courtesy of Bentley) and they put the tire on right away. I was home with the car early. When I called Sergio to say I had it sorted and was disappointed with Naples Bentley he got angry and raised his voice on me. Really worried now that I have to take my car to Miami Bentley for service. Sergio/Bentley Naples had zero options for me with my 2 day old car, made zero effort, and the guy was rude. Wow!!! Not what you would expect from a Bentley dealer. More

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I have bought from and serviced both my Bentley and the Range Rover at the dealership- spectacular experience. Range Rover at the dealership- spectacular experience. More

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Great service always keeps you informed and quality work . They even delivered the car to my home . Sergio is the best . They even delivered the car to my home . Sergio is the best More

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The dealership is a 5-Star dealership. It simply is the best of the best. The only thing missing is more space to do more business. best of the best. The only thing missing is more space to do more business. More

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Recently had a major service done on my 2015 Bentley Recently had a major service done on my 2015 Bentley GTC. All good, except for a minor electric widow issue. Stopped back the next day and within 5 Recently had a major service done on my 2015 Bentley GTC. All good, except for a minor electric widow issue. Stopped back the next day and within 5 minutes Sergio had the magic touch to recalibrate the widows !! I've owned 30+ cars over the years and Naples Luxury Imports ranks at the top for Sales and Service. Thanks Sergio !! More

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Sergio was extremely helpful working with our changing schedule to service our vehicle, When I got there, I was taken care of immediately and the vehicle was serviced and finished and delivered ahead of schedule to service our vehicle, When I got there, I was taken care of immediately and the vehicle was serviced and finished and delivered ahead of schedule. Very good service and the advice that Sergio offered for maintaining the vehicle properly was very helpful. More

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