Sergio Ron

Highly competent, customer focused/centric, do not waste your time, clean facilities, proactive, everyone seems to be working with a sense of urgency which is very much appreciated. your time, clean facilities, proactive, everyone seems to be working with a sense of urgency which is very much appreciated. More

by JIM@SPSIPM.COM Verified Customer Verified Customer

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Everyone is polite and friendly. As of now we Personally only use the service department. We’ve purchased two warranties and vehicle maintenance. For us, our experience depends on wh As of now we Personally only use the service department. We’ve purchased two warranties and vehicle maintenance. For us, our experience depends on who the service writer is. Some are truly on top of their responsibilities others are complacent. We’ve had some major work done on our vehicle and the techs have done a good job. More

by breezyx760 Verified Customer Verified Customer

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Quick service, friendly people, especially melissa my service advisor. Ill be back again for the next maintenance. service advisor. Ill be back again for the next maintenance. More

by Antonio Badua Verified Customer Verified Customer

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Awesome service department with friendly people and great service Advisor. Met Dan Jessup and he really exemplifies what a family owned business should be. service Advisor. Met Dan Jessup and he really exemplifies what a family owned business should be. More

by karllinz1968 Verified Customer Verified Customer

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Didn’t have an appointment and was seen same day! Very friendly staff. Will definitely come back Very friendly staff. Will definitely come back More

by Mario medina Verified Customer Verified Customer

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I trust their employees 100% Service department, body shop and sales. Love the rides back home while work is completed. Pricing of oil change should come down to $65.00 shop and sales. Love the rides back home while work is completed. Pricing of oil change should come down to $65.00 More

by JACKMELLMAN Verified Customer Verified Customer

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I had a very disappointing experience with the service department. The service advisor assigned to me never contacted me with any updates regarding my vehicle. I initially dropped it off for an oi service department. The service advisor assigned to me never contacted me with any updates regarding my vehicle. I initially dropped it off for an oil change and requested a brake inspection, but it ended up taking four days to get my vehicle back. Throughout that time, I never received any communication and had to call three separate times just to get an update—otherwise, I would have had no idea what was going on. The customer service was extremely poor. There was no effort to assist customers, and the staff lacked basic courtesy, such as greeting customers with a smile. The lack of communication and professionalism is concerning, and unfortunately, I have to return for further service, leaving me worried about how long it will take next time. This experience was frustrating and disappointing, and I hope management takes steps to improve their customer service and communication. More

by C.castro Verified Customer Verified Customer

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You can tell that Jessup has a deep and lasting footprint in this community by the way their employees treat the customers. Every employee is pleasant and seems to go the extra steps to make sure that visit in this community by the way their employees treat the customers. Every employee is pleasant and seems to go the extra steps to make sure that visitors are welcomed. I’m so happy to be a client! More

by Leslie Crawford Verified Customer Verified Customer

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3 hours for a oil change and I had a appointment ridiculous won't go back ridiculous won't go back More

by bdflores51 Verified Customer Verified Customer

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Sergio, is very knowledgeable, detailed, a very good listener, and always answers your questions. Sergio, always make me feel like a VIP. listener, and always answers your questions. Sergio, always make me feel like a VIP. More

by llah2000 Verified Customer Verified Customer

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