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Sergio Hernandez

Overview Reviews (12) Inventory (494)

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Sergio Hernandez

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Sergio Hernandez

New Car Assistant Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.7

12 Reviews

Overview Reviews (12) Inventory (494)

4.7

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Sergio Hernandez

November 18, 2024

Dealership Rating

Employee Rating

Got us the lower payment we were looking for on our Tacoma. With minimal dealership back and forth negotiating. Tacoma. With minimal dealership back and forth negotiating. More

by Chipmoran63

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Issa Farah

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Nov 20, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you got the lower payment you wanted on your Tacoma with ease. Our goal is to make the process as smooth as possible for our customers. Enjoy your new ride!

October 12, 2024

Dealership Rating

Employee Rating

Good people and great service it's a great dealership to buy a car, thanks buy a car, thanks More

by aztalem79

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Beatriz

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Oct 14, 2024 -

Camelback Toyota responded

We’re thrilled to hear you had a great experience with our team. Your kind words motivate us to keep providing excellent service. Enjoy your new car!

October 09, 2024

Dealership Rating

Employee Rating

El ambiente es tranquilo y tienen lugares cómodos para esperar mientras revisan tu auto. Uriel me mantuvo al tanto de lo que pasaba y siempre me comunicó y tomo en cuenta mis decisiones! esperar mientras revisan tu auto. Uriel me mantuvo al tanto de lo que pasaba y siempre me comunicó y tomo en cuenta mis decisiones! More

by ERENIAJS89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Torres, Rocio Hernandez, RJ Johnson

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Oct 11, 2024 -

Camelback Toyota responded

¡Nos alegra mucho saber que disfrutaste del ambiente tranquilo y que apreciaste la comunicación de Uriel! Tu comodidad y experiencia son nuestras principales prioridades. ¡Esperamos darte la bienvenida nuevamente pronto!

September 14, 2024

Dealership Rating

Employee Rating

Súper amables y con mucho profesionalismo le explican a sus clientes lo que le van a ser a su carro me atendió el muchacho Aarón y me atendió genial SÚPER RECOMENDADO sus clientes lo que le van a ser a su carro me atendió el muchacho Aarón y me atendió genial SÚPER RECOMENDADO More

by Myaqui

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 17, 2024 -

Camelback Toyota responded

¡Gracias por tu maravillosa reseña! Nos alegra mucho saber que Aaron te brindó un excelente servicio y explicaciones claras. Tu recomendación significa mucho para nosotros. Si necesitas más ayuda, ¡estamos aquí para ayudarte!

September 07, 2024

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Employee Rating

Unreliable, liars, they xx alot on sales, they only after your money, staff are rude your money, staff are rude More

by CV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Luis Mejia, 1 star

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Sep 11, 2024 -

Camelback Toyota responded

We strive to provide exceptional service and ensure every customer feels valued and respected. We would love to learn more about your experience. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com so we can discuss this further and work towards a resolution. Your satisfaction is important to us, and we look forward to the opportunity to make things right.

July 09, 2024

Dealership Rating

Employee Rating

Maliq went above and beyond to help my dad buy his new car, I will recommend anyone and everyone I know here because of his showcase of willing to do whatever it takes to help with our situation. car, I will recommend anyone and everyone I know here because of his showcase of willing to do whatever it takes to help with our situation. More

by Gxavierruiz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Spector, Dwight Moore, Jesse Lopez, Sean Neel, Caleb Johnson, Maliq Osbourne, Eber Martinez, Eddie Mkpanam, Jennifer Sanchez

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June 10, 2024

Dealership Rating

Employee Rating

There are closer dealerships but. I always use Camel Back because of stellar service and quality performance. I always use Camel Back because of stellar service and quality performance. More

by E_LUVSYOU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Caleb Johnson, Shane Henry

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Jun 14, 2024 -

Camelback Toyota responded

Thank you for your feedback! We greatly appreciate your loyalty to Camelback Toyota despite having closer options. Providing stellar service and ensuring quality performance are our top priorities, and we're delighted to hear that we've earned your trust. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We value your business and look forward to serving you again at Camelback Toyota!

May 19, 2024

Dealership Rating

Employee Rating

Had a wonderful time dealing with all of the camelback Toyota employees. The whole process was seamless. Toyota employees. The whole process was seamless. More

by forstufflikethis

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Katya Talavera

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May 01, 2024

Dealership Rating

Employee Rating

I was happy with service and an And everything to the special and give me a good heads up, Hey Cesar, who will take care of us when we get there tells me everything I need for my truck hello my Nice is v special and give me a good heads up, Hey Cesar, who will take care of us when we get there tells me everything I need for my truck hello my Nice is very useful and very funny More

by JESSESOTO1717

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 07, 2024

Dealership Rating

Employee Rating

Great customer service everybody felt like a friend wanted to make sure that I was comfortable and getting everything that I wanted wanted to make sure that I was comfortable and getting everything that I wanted More

by KENYAWILLASSIST

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Latisha Preciado , Nathan

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