Serafin Castelan
Serafin Castelan at Fair Oaks Ford

Serafin Castelan

Sales

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

Contact Me
4.9
315 Reviews

Dealership Experience

21 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.9

315 Reviews

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315 Reviews of Serafin Castelan

June 05, 2025

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Employee Rating

castelan is grate customer service and a grate sales kind and verry friendly passional for his work More

by scastelan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Badges Faraj, Moe Adballah

December 01, 2024

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Employee Rating

This dealership is probably the best dealership around! Especially Bajes my finance manager, and Serafina Castelan! I wouldn't buy a vehicle from anyone else!! Robert Wojtan has been there for 14 years!! W More

by Bobbo
Sales Price Transparency
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Recommend Dealer
Yes

October 01, 2024

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good work, good showroom, good stock on premises, good support staff, and good guys to work with. More

by Dersert
Sales Price Transparency
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Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

It is always a pleasure to work with Serafin Castelan and sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to More

by kenburic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Moe Adballah

April 09, 2024

Dealership Rating
Employee Rating

Excellent customer service Serafin Castelan & Bob Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. More

by Peg
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wojtan

March 29, 2024

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The staff was friendly and knowledgeable and willing to work with me to get me the vehicle I wanted. More

by Maverick
Sales Price Transparency
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Recommend Dealer
Yes

March 02, 2024

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They did a great job showing us vehicles. The whole process was pretty painless and I would come again. More

by aqua
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Recommend Dealer
Yes

December 26, 2023

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Employee Rating

I was very satisfied with my experience with Fair Oaks Ford. Sarafin was very easy to work with. More

by Blue10
Sales Price Transparency
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Recommend Dealer
Yes

December 23, 2023

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After looking for trucks at other dealerships, I found Fair Oaks and worked with Serafin. He was great, no nonsense, and I bought my husband the exact truck I wanted to gift him for Christmas. More

by CH10750
Sales Price Transparency
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Recommend Dealer
Yes

December 07, 2023

Dealership Rating
Employee Rating

Outstanding in help with selection and knowledge of there inventory willing to work me in details and finance very friendly staff was very honest More

by darrellzeri
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Recommend Dealer
Yes
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