Sebastian Velazquez | Page 6

Sebastian and Luis were very helpful. I’m grateful to have dealt with them as they made the process as smooth as possible. I’m grateful to have dealt with them as they made the process as smooth as possible. More

by sdawnOrman Verified Customer Verified Customer

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easiest and most accommodating dealership I've dealt with in years , great experience , would highly recommend in years , great experience , would highly recommend More

by jimd5 Verified Customer Verified Customer

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We had a very pleasant & informative experience with Fountain Buick. Brian Garrett & the staff at Fountain Buick were informative, courteous & very helpful & knowledgeable with all of our questions rega Fountain Buick. Brian Garrett & the staff at Fountain Buick were informative, courteous & very helpful & knowledgeable with all of our questions regarding our purchase of our new Buick Envision. My wife & I were so grateful for all the help we received, that we couldn’t thank them enough. More

by JHALLOS Verified Customer Verified Customer

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I bought a 2023 Yukon Denali a week ago from this dealer. The salesperson and his manager were A-OK by me. However, the experience with the financial rep Luis was not good at all. I had asked since I walk The salesperson and his manager were A-OK by me. However, the experience with the financial rep Luis was not good at all. I had asked since I walked into the dealership, that I wanted to finance the truck thru the same credit union I was using for the 2019 Yukon Denali that I traded-in. I had a 3.5% rate with Space Coast Credit Union. My work credit union is offering right now 4.5% with my excellent credit rating for a 72 months new car loan. Yet Luis, the financial clerk, set me up with GM Financial at 10.5% and told me that I could refinance in 4 months with anyone else if I wanted to lower my rate. This is very unprofessional behavior and poor customer service to say the least. I had driven from Miami to Orlando to get the truck, and was in no position, if I wanted to get the truck, to refuse. More

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Sebastian Velaquez ia an excellent salesperson. He went the extra mile for us to solve an issue. He went the extra mile for us to solve an issue. More

by walkercampbell Verified Customer Verified Customer

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Very friendly, down to earth and knowledgeable staff makes every trip a highly enjoyable experience. makes every trip a highly enjoyable experience. More

by lightyear82 Verified Customer Verified Customer

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Very easy to deal with. Great communication and response time from my Sales guy, Andrew. Great communication and response time from my Sales guy, Andrew. More

by kbirch Verified Customer Verified Customer

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