
Dealership Experience
3 yrs, 2 mos
Languages Spoken
English
Spanish
10 Reviews
Write a Review10 Reviews of Sebastian Soto
April 09, 2024
Sebastián Soto is very perfection, we just told him exactly what we wanted didn’t try to sell us anything else was very honest and listen to everything we said we were looking for.. This was the best exactly what we wanted didn’t try to sell us anything else was very honest and listen to everything we said we were looking for.. This was the best and easiest time we’ve ever had purchasing a vehicle, my husband and I went out of our comfort zone. This time around from a four to a Toyota and Mr. Soto made the transaction the transition, very simple and easy. More
March 15, 2024
Best service I have received from any car company dealership will come back for more services dealership will come back for more services More
Other Employees Tagged: Adam Layfield, Jimmy Voigt, Chad Julius, Damien Winston, Charlie Akin, Paul Pelletier, Eddy Cooke, Michael Prokop , Greg Garcia
February 27, 2024
The service department was great. We had appointments for our vehicle inspections. We helped on time and service handled efficiently. Gavin was professional and very nice to work with We had appointments for our vehicle inspections. We helped on time and service handled efficiently. Gavin was professional and very nice to work with. Thanks More
Other Employees Tagged: Gavin - 5 stars
January 12, 2024
Part 1 I bought a nice truck only to discover two weeks later after I specifically told sales man and the finance lady no after market items, no warranties to notta I find about two weeks later when weeks later after I specifically told sales man and the finance lady no after market items, no warranties to notta I find about two weeks later when I received papers that are signed by lost pines , not by me, 6555.00 worth of after market warranties, they after being assured , there was. None, I ama disabled 100 percent disabled veteran veteran with comprehension issues I made sure sales and finance knew this, evidently Carlos Liriano trains employees to lie steal to americas finest… I have the truck I paid it off, and have been in contact with lost pines about the 6555.00 they stole , the owner Carlos Liriano who owned the dealership, will not return my calls, what little communication I do have, I’m asked for documentation and I send it, they say they can’t see it, they are continuously, putting up barriers, to avoid me. My lost pines Toyota assurance turned into betrayal as they sold me after market products without my consent , I think of how , they did it, I never saw it coming, especially after I’ve told them no at least 4 times,. Their eye contact a guise for honesty , masked a deliberate lie. Decietunfolded when paper work arrived lacking my signature for the purchase authorization.this experience underscores the importance of trust and transparency revealing a breach that could easily gone unnoticed beware of salesman mr soto ,AND FINANCE KAILEY I think that’s her name I bought a gmc canyon More
Other Employees Tagged: The lady that use to be a bartender from Lagrange , or is that a lie too
July 15, 2023
Quince Brown is best I have ever been with in my 79 years! Dealership would be excellent except for Parts years! Dealership would be excellent except for Parts More
Other Employees Tagged: Cody McCormick, Jimmy Voigt, Tom Cat, Chad Julius, Carlos Liriano, Quince R. Brown Sr., Charlie Akin, Wendy Flores
June 20, 2023
I discovered Lost Pines Toyota through an online service. Quince contacted me and through his efforts I am now driving my 2021 Ford F-150 purchased sight unseen. I trusted Quince and Lost Pines in the proces Quince contacted me and through his efforts I am now driving my 2021 Ford F-150 purchased sight unseen. I trusted Quince and Lost Pines in the process and I couldn’t be happier! Also want to mention Sebastian who picked me up from the airport on his day off to take me to the dealership! What great people! More
Other Employees Tagged: Quince R. Brown Sr.
June 17, 2023
Sebastian was wonderful to work with. Very patient, helpful and not pushy. He answered all our questions and allowed us time to think about an expensive purchase. He even called us at hom Very patient, helpful and not pushy. He answered all our questions and allowed us time to think about an expensive purchase. He even called us at home the next day to wish us a happy anniversary- great service that was above and beyond. More
Other Employees Tagged: Tom Cat, Quince R. Brown Sr. , Beau from financing
June 17, 2023
We had a great experience with everyone from the service side, to the rental experience, car buying with Sebastian, and financing with Beau. Everyone was great! side, to the rental experience, car buying with Sebastian, and financing with Beau. Everyone was great! More
Other Employees Tagged: Tom Cat , Beau from finance
June 17, 2023
I had the privilege of working with Sebastian and his team, and I must say, they truly exceeded my expectations. Choosing Lost Pines Toyota turned out to be a fantastic decision. From start to finish, team, and I must say, they truly exceeded my expectations. Choosing Lost Pines Toyota turned out to be a fantastic decision. From start to finish, Sebastian and his crew displayed exceptional professionalism and expertise. They meticulously executed the deal, leaving me thoroughly impressed with the outcome. Not only did they deliver an excellent job, but they also went the extra mile to ensure that I made an informed decision and tidy throughout the process. It was evident that they take pride in their work. What sets Sebastian apart is his commitment to keeping his clients informed every step of the way. He took the time to guide me in selecting the right type of coverages for my specific needs, ensuring that I didn't waste a single cent on the wrong choice. His knowledge and guidance were invaluable, and I truly appreciated his dedication to providing exceptional service. I wholeheartedly recommend Sebastian and his team for your next car purchase. Their professionalism, attention to detail, and commitment to client satisfaction are unparalleled. With Sebastian, you can rest assured that you are in capable hands. More