Sebastian Pyznar

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys! Stan. Top experience highly recommend them for service or sales. Thanks again guys! More

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Great experience, Sebastian had the knowledge and make everything happen professionally. Thank you to all of you. everything happen professionally. Thank you to all of you. More

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Antwan, the service manager, was outstanding and exemplifies red carpet service. Communication from him and his team was on point during the whole time. Only place I would take my infinity for servi exemplifies red carpet service. Communication from him and his team was on point during the whole time. Only place I would take my infinity for service is Infinity of Hoffman Estates.. More

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Great service department, the reason I have bought cars from this dealership. Good job! Thanks from this dealership. Good job! Thanks More

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I originally went in early to service my current vehicle, though I was also in the market for an SUV/crossover. While wandering the showroom floor, Joel struck up a conversation, listened to what was importa though I was also in the market for an SUV/crossover. While wandering the showroom floor, Joel struck up a conversation, listened to what was important to me when it came to function, finance, and process - and he helped find a QX60 that had everything I wanted and needed. When it finally came time to talk numbers, Joel worked with Pat to quickly get to a place that I thought was fair, and they made the process as seamless, transparent, and painless as I think new car buying can be. Marcin worked with me in the finance office, which to me is usually the most painful part, but we got through everything quickly and I left feeling good about what we landed on. Overall 10/10 experience. More

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Always enjoy talking to warm and professional people and Sebastian is one of them Thanks an d well done ! Sebastian is one of them Thanks an d well done ! More

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So disappointed in yet another visit. Won't be going back after this visit for sevice.cant even begin to explain this time driver got lost yet again after giving turn by turn direction Won't be going back after this visit for sevice.cant even begin to explain this time driver got lost yet again after giving turn by turn directions 3rd time now I have been stranded twice now as weather gets colder but telling me nothing is wrong. Last time I had to take a video and then the transmission had to be replaced but was told on numerous occasions nothings wrong based on our CODES. Same thing this time our code don't show anything even though I've been stranded twice. Then today after the driver figured out where we were he left me with a tank literally below empty the gauge didn't even register. I had to chase him down tell him to follow me to a station so I didn't get stranded again. Then I specifically told the service guy that my oil change was due as well showing him my winder sticker but they didn't do that either. So days and nothing was done but left me with a bone dry tank and more miles on my car More

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Great dealership with awesome service department. We love Sabastian at service department. Wouldn't service with anyone else. We have dealership that is 10 min from our house, however because of thei We love Sabastian at service department. Wouldn't service with anyone else. We have dealership that is 10 min from our house, however because of their poor customer service we drive 35-40 min to Hoffman Estate because of their great service. Love their customer centric service. More

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Overall great dealership, however, need to improve in service time and returning calls. Sebastian from service is great! service time and returning calls. Sebastian from service is great! More

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Great service and good selection of cars available. They do a good job with their current customers. They do a good job with their current customers. More

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