Sebastian Mortenson
Sebastian Mortenson at BMW of Darien
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Sebastian Mortenson

Client Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Sebastian Mortenson

November 07, 2024

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Employee Rating

Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez, Luigi Devoto

Nov 08, 2024

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

August 23, 2024

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Excellent customer service, Sebastian was great, followed thru with all details and was in contact with me consistently regarding the car I wanted. More

by chrissycolasurdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

BMW of Darien responded

Thank you for sharing your experience, Chrissy! We're glad to hear Sebastian provided excellent customer service and kept you informed throughout the process at BMW of Darien. Enjoy your new car!

May 04, 2024

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I appreciate how efficient Sebastian was with the contract and was very mindful of the fact that I had a very busy day at work and was flexible enough to work based on my time frame. That says a lot More

by saira.nasar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

BMW of Darien responded

We're glad to know Sebastian was able to accommodate your busy schedule and make the process efficient for you at BMW of Darien, Saria. We strive for flexibility and understanding with all our customers, so it's great that we hit the mark! Thanks for sharing your experience.

April 30, 2024

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Sebastian and Anderson were terrific. Attention to detail and their warm personalities while keeping me first were always there first. I made two good friends. I was referred by Miche More

by Tonyc
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anderson Cherilus

Apr 30, 2024

BMW of Darien responded

Tony, we're delighted to know that Sebastian and Anderson provided you with top-notch service at BMW of Darien. We appreciate your kind words and the referral from Michelle! Enjoy your new ride!

April 11, 2024

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Everything, everyone excellent. Love my car, love your apprentice the loaner. also, communication was first class. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luigi Devoto

Apr 11, 2024

BMW of Darien responded

Rob, we're so glad to know you had an excellent experience with us at BMW of Darien. We strive for top-notch communication and it's great to see that reflected in your visit. We are here for anything else you might need down the road!

March 03, 2024

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I have received my cars at this dealership for the past 20+ years and have always been more than satisfied with the sales and service. More

by James
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez, Luigi Devoto

Mar 04, 2024

BMW of Darien responded

James, we're so grateful for your loyalty to BMW of Darien over the past two decades! It's always a pleasure serving you and ensuring that both sales and service exceed expectations. Here's to many more years together!

December 14, 2023

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We have been using BMW of Darien for 30 years and they have always been efficient, reliable and very courteous. In service, I like how they send a video of the car inspection which shows exactly where the More

by mailpicache
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena, Jaime Gonzalez

Dec 15, 2023

BMW of Darien responded

Your loyalty to BMW of Darien means the world! It's great to see our efforts in providing efficient, reliable service and personal attention don't go unnoticed - thanks for your high recommendation!

November 19, 2023

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I have bought two previous BMWs from Seb and he does a great job to find the right car. More

by lawlerb25
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Recommend Dealer
Yes
Nov 20, 2023

BMW of Darien responded

Thank you for bringing your loyal business to BMW of Darien. Seb will appreciate the shoutout!

September 23, 2023

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I had a great experience! I found them yo be very honest and straightforward. I will shop here again. More

by aladriani
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

BMW of Darien responded

Aladriani, we're glad to know you had a great experience with our team here at BMW of Darien. We appreciate your trust and look forward to serving you again in the future! Take care!

August 20, 2023

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Employee Rating

Great sales reps and service dept. Purchased 5 autos here, another 2 by my wife . More

by djandrade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez

Aug 22, 2023

BMW of Darien responded

We are happy to hear from you! Thank you for choosing BMW of Darien and for sharing your experience. Safe travels ahead!

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