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Sebastian Mena
Sebastian Mena at Heritage Toyota Catonsville
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Sebastian Mena

F&I Manager

Heritage Toyota Catonsville

6324 Baltimore National Pike
Baltimore, MD 21228

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Sebastian Mena

September 11, 2024

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Employee Rating

Great dealership. Amazing customer service definitely recommend it to anyone looking in to buying a new Toyota More

by dalilacamposb
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 14, 2024

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Sep 16, 2024

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

September 06, 2024

Dealership Rating
Employee Rating

Heritage Toyota staff at Catonsville are awesome. No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! More

by Merlyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Guardado, Aweis Mohamed

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Sep 07, 2024

Heritage Toyota Catonsville responded

Congratulations on your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Catonsville!

August 20, 2024

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Employee Rating

1st off I hate car shopping… I hate negotiating…. BUT!!! this one was easy And I bought one of the best suvs in America! Folks there are great! More

by Tank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Day, Cris Taylor , Howard Hubbard III

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Aug 23, 2024

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 24, 2024

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 08, 2024

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Employee Rating

Always had somewhat a good experience there but the last time somewhat of a horror story, but it didn’t get worked out More

by Picasobleu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Day , Tommy Omar, Warren Tsang

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Aug 31, 2024

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our Assistant Division President, Michael Barnes, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Michael directly at mbarnes@mileone.com or 410.638.5663 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

July 29, 2024

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Employee Rating

We had purchased an extended warranty for our car. Though this was a very good package and well worth the cost, we changed our minds about it and wanted to cancel. Mike was not the person who ori More

by mrwlsh86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Day, Mike Guardado

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Jul 31, 2024

Heritage Toyota Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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