Sebastian Haro
Sebastian Haro at Longo Toyota
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Sebastian Haro

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.6
19 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

19 Reviews

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19 Reviews of Sebastian Haro

April 16, 2025

Dealership Rating
Employee Rating

The men there were sexist and disrespectful. Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my tim More

by anna.hairston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2025

Longo Toyota responded

We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com

March 13, 2025

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Employee Rating

Efficient, communicative, and fast. Makes accurate predictions on maintenance time. Smooth operations, go in and get out asap. More

by Elise
Recommend Dealer
Yes
Mar 13, 2025

Longo Toyota responded

We sincerely appreciate your kind words and feedback! We're glad to hear that you found our service efficient, communicative, and fast. Accuracy and smooth operations are key priorities for us, and it's great to know we met your expectations. Your support motivates us to keep delivering the best experience possible. Team Longo Toyota

February 25, 2025

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Professional and friendly staff. They also washed my car that’s was awesome. Highly recommend ed More

by Kenks60@yahoo.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel

Feb 25, 2025

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our professional and friendly staff. We're also glad you enjoyed the car wash – we love going the extra mile for our guests! Your recommendation means a lot to us, and we look forward to welcoming you again soon! Team Longo

September 07, 2024

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Employee Rating

Great service and fast also very friendly Fix my recall and oil service that I requested More

by walter.calderon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: sorry i do not remember his name booth #11

Sep 09, 2024

Longo Toyota responded

Thank you for your rating and review - Team Longo

May 12, 2024

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Sebastian Haro, was professional and maintained communication on my car updates. Longo maintains a high label of professionalism and service. I will definitely comeback for future services and that More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Longo Toyota responded

Javier welcome to the Longo family and we're so honored to serve you. Hurry back - Team Longo

January 16, 2024

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Employee Rating

My vehicles have been serviced & purchased for over 35 yrs at Longo. Thank u Seb Haro for following up & quick service. Thx to my original Longo friend, Cook Peru. More

by Debandrade6 Blue Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for so many years of service @ Longo Toyota - Here's to 35+ more years.

December 02, 2023

Dealership Rating
Employee Rating

Fast, friendly, and professional service despite not having an appointment. Appreciate accommodations while waiting Thanks! More

by wowme37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Longo Toyota responded

We cannot thank you for this amazing posting and please know how honored we are to serve you @ Longo Toyota. Happy Holidays

November 22, 2023

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Employee Rating

Friendly stuff, clean facility, Sebastian was very knowledgeable , fast service, convenient location, all facilities needed More

by Jcapaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Longo Toyota responded

Thank you for the trust you have in our company (Longo Toyota) and team (Sebastian). Happy Holidays and we will see you in 2024!

July 02, 2023

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Employee Rating

So far always great service and useful coupons car waiting time good great customer service! More

by ANDRES CASTRO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Longo Toyota responded

Thank you for visiting our service dept @ Longo Toyota and we're honored to serve you

May 09, 2023

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Employee Rating

Great service. The only complain I have is the long waiting. But overall I’m satisfied with the service. The crew works above and beyond their normal duties. More

by arv_alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Longo Toyota responded

Our Service Management team is always taking the necessary measures, to ensure delays such as yours are carefully examined so we can improve our business practices and our overall guest’s experiences. Thank you for sharing your viewpoint on DealerRater and helping us be a better ran company today, than we were yesterday.

1

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